Wag Hotels - If you understand dogs, this is the job for you! | Glassdoor
There are newer employer reviews for Wag Hotels
There are newer employer reviews for Wag Hotels

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"If you understand dogs, this is the job for you!"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - All Day Play in San Francisco, CA
Current Employee - All Day Play in San Francisco, CA
Recommends
Positive Outlook

I have been working at Wag Hotels part-time (Less than a year)

Pros

*Being around the dogs all day
*Easy to communicate needs to guest services/client services
*Work to accommodate specific schedules (school, cant/can work certain times)
*Approachable managers/staff
*Praise from seniors
*Definite team effort
*Thoughts are acknowledged/listened to (plans for specific dog, concerns, etc.)
*Managers/Supervisors do the same work as guest services/client services (ADP if needed)

Cons

*Set training program not in place for ADP
*High staff turnover
*Hours (part-time)
*Schedule posted 1-3 days before end of previous schedule
*Expect to work holidays & weekends
*Slow/Outdated Computer System
*Can be stressful as different dogs require different things (more correction, high energy groups, etc.)

Advice to Management

*Set training program for All Day Play (safety, specific dog training/commands, specific procedures, cross-training, etc. )
*Required individual team meetings for specific departments (ADP, GS, CS)
*Team lead for ADP (listed on schedule)

Other Employee Reviews for Wag Hotels

  1. Helpful (2)

    "Work is satisfying, but employee loyalty goes unnoticed."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ADP, Guest Service, Client Service in San Francisco, CA
    Current Employee - ADP, Guest Service, Client Service in San Francisco, CA

    Pros

    - Working with dogs is great.
    - Employees are helpful with one another.
    - Company will provide food during Thanksgiving and Christmas (gave small bonus this year).
    - Managers and Supervisors will do the same work as employees to meet deadline.
    - If you are a student, Wag will accommodate your work schedule with your school schedule.

    Cons

    - reviews and pay increases are non-existant
    - high staff turnover
    - praise by management is sparse
    - safety training by management in regards to working with the dogs is limited.
    - You can get hurt (bit by dog, slip and fall on wet floors, improper use of cleaning fluids or equipment)
    - A few days notice on posting of employee's work schedule
    - work holidays and weekends
    - slow out-dated computer equipment

    Advice to Management

    - Timely employee reviews
    - Better training and supervision of new employees by management
    - Improve interaction and communication between Management and Employees
    - Transparency


  2. "Hard work balanced by playing with dogs"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Service in West Sacramento, CA
    Current Employee - Guest Service in West Sacramento, CA
    Recommends

    Pros

    The dogs are great. Communication is open and the boss always has her door open. Everybody has fun while working.

    Cons

    Expected to work weekends and holidays. Watching dogs can be boring. It can be hard work: there's lots of sweeping, mopping, scrubbing, picking up poop.

    Advice to Management

    You've got to be the one's cheerleading everybody, all day long. Sometimes management gets low on energy and look like they don't want to be there.

There are newer employer reviews for Wag Hotels
There are newer employer reviews for Wag Hotels

See Most Recent

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