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Walgreens Boots Alliance

Engaged Employer

Walgreens Boots Alliance

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Employee Review

    1. 5.0
      Mar 16, 2023

      Good

      CSA - Customer Service Associate
      Former Employee, less than 1 year
      Wilmington, DE
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good Service, Fun To Work Here

      Cons

      stressful customers, short shifts, no food near

      1. 5.0
        Sep 12, 2023
        Beauty Consultant
        Current Employee, less than 1 year
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Good pay, good hours, good management

        Cons

        Can get boring at times

        1. 3.0
          Sep 14, 2023
          Associate Product Manager
          Former Contractor, less than 1 year
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Depending on which product and team you're working on, the culture can either be really supportive or downright dirty. I had a generally good experience with the culture because my team in particular was terrific and luckily I was protected from a lot of drama. However, I did have exposure to other teams where people were frantic, talking over one another and disrespectful. I was fortunate to land on such a great team and yet I also understand not everyone there was not so lucky.

          Cons

          Walgreens' tech organization is poorly operated and inefficient. There are plenty of duplicative and contradicting products that we are expected to launch and maintain. The most frustrating part is that these initiatives come top-down from leadership. It can be incredibly difficult, and frankly morale depleting, to implement products and features that needlessly complicate the user experience. Leadership has wasted an incredible amount of resources on tech because they don't understand their own tech product portfolio. Most importantly, this places undue burden on Walgreens customers and team members. The tech product portfolio is absolutely bloated and the digital experience needs to be reviewed for a proper consolidation and strategic alignment.

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