Walgreens - The work is great, the customers are horrible. | Glassdoor
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There are newer employer reviews for Walgreens

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"The work is great, the customers are horrible."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Certified Pharmacy Technician in Cedar Rapids, IA
Current Employee - Certified Pharmacy Technician in Cedar Rapids, IA
Recommends
Positive Outlook
No opinion of CEO

I have been working at Walgreens full-time (Less than a year)

Pros

Really great pay, good benefits, healthcare is very good for singles. I enjoy the work, my managers, and most of my team mates.

Cons

The customers are absolutely horrible, this WILL get you down, it's just a matter of how much you're willing to put up with.

Advice to Management

No real advice to management.

Other Employee Reviews for Walgreens

  1. Helpful (1)

    "Not the best, not the worst."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Walgreens full-time (More than a year)

    Pros

    Good coworkers. Potential to move up in the company.

    Cons

    Cutting costs in too many ways for no reason. CEO does not seem to care about the employees. Corporate expects way too much from employees and does not give enough.

    Advice to Management

    Listen to and look at the little guys for a change. We all work very hard whether or not it's shown.


  2. Helpful (7)

    "Walgreens Management Trainee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management Trainee in Chicago, IL
    Current Employee - Management Trainee in Chicago, IL
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Walgreens full-time (More than 10 years)

    Pros

    Profit sharing (401k) matched 2-1 up to 4% of salary. Get to work indoors (air conditioning/heat). Was making good money. However, all MGTs had to interview for a new position that is exactly the same as current job description (aka- re-interview for your own job). This is called ASM-T (assistant store manager trainee). This position will most likely come with pay cap. Advice to newbies: only take hourly jobs as a cashier, photo, or cosmetics or go to work at cushy corporate office. The store management team gets s*** on and has an amazing amount of stress. Only choose Walgreens management if you want to subtract years from your life, take up smoking for stress sake, and becoming an alcoholic.

    Cons

    Having to re-interview for your own job or step down to a shift lead that starts at about $11/hour for exactly what I had been doing. This is a hard job folks! You get to work with all kinds of annoying people who need customer service help. You will run your legs off hoofing it from one side of the store to the other to take calls. You DO NOT GET BREAKS! There is no time allotted for you to eat - it's up to you to find time. If you don't take a break - no one cares. Often, the stores are so understaffed that you will be running cosmetics, photo, or have to help in the pharmacy. If you take up smoking, you could use that as an excuse to go outside and take a break. If you get put on salary (aka become ASM - assistant store manager) you WILL BE ABUSED. Schedule is like 50-55 hours a week and you will pick up slack for the whole store. This position is supposed to be 44-hour/week salary, but your store manager will be pissed if you don't put in the extra time. Also, you have to pick up merchandise your store is out of from other Walgreens. To get higher customer service scores (which are part of your bonus) you will be required to pick up items for customers. This is fun during Christmas when you work 60+ hours a week and having to do this after your shift!

    Advice to Management

    Lower your expectations if you are going to consistently under-staff your stores. It's way too stressful to run a store, take care of customers' BS, and then deal with corporate BS. It used to be fun to work for Walgreens, but at the end I gained 30 pounds and was drinking every night. Seriously.


There are newer employer reviews for Walgreens
There are newer employer reviews for Walgreens

See Most Recent

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