Walmart - Customer Service | Glassdoor
There are newer employer reviews for Walmart
There are newer employer reviews for Walmart

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"Customer Service"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service in Aurora, OH
Current Employee - Customer Service in Aurora, OH
Recommends
Positive Outlook
No opinion of CEO

I have been working at Walmart part-time (More than a year)

Pros

Easy equipment
Ability to advance
Friendly environment
Decent discount

Cons

CSM's thing they are the boss
Nasty attitudes from customers
Horrrible interview process

Other Employee Reviews for Walmart

  1. "Still missing Sam Walton"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Manager in Phoenix, AZ
    Former Employee - Department Manager in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Walmart full-time (More than 10 years)

    Pros

    Always busy.
    Promotion from within.
    Employee discount is nice.
    Overtime on the holidays/ paid holidays.
    Things are always changing all the time.

    Cons

    Work/Life balance.
    Changes of entire company strategy frequently.
    Things are always changing all the time.
    Inconsistent corporate messages.
    POS system still not that great.

    Advice to Management

    Consistency


  2. "Trailing spouse -- Highly qualified look for other opportunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Walmart full-time (More than a year)

    Pros

    Culture, sustainability initiatives, serve the community are outstanding within WMT. Work/life balance is good.

    Cons

    Downsides of working at Walmart is the ability to receive a promotion based off of hard work and efforts versus "popularity" within the organization. Many receive promotion based on their network and if they're liked. Not fair especially if the associate is not capable of handling job responsibilities and leans to others for support. Develop socioeconomic activities and entertainment venues. Salary and benefits could improve. Eliminating the 9 hour work shift for management associates. Ridiculous.

    Advice to Management

    Disregard hourly associates. Many who acquire roles with WMT have trailing spouses. Majority of the trailing spouses are educated with experience and can't get into management roles. Develop a type of program/career fair for trailing spouses to interview for potential opportunities. Currently the Recruiting Department lacks this support. This will eliminate splitting families up in different states due to economic and financial hardship.


There are newer employer reviews for Walmart
There are newer employer reviews for Walmart

See Most Recent

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