Warby Parker - An awesome fast paced company with a few growing pains (but still great) | Glassdoor

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There are newer employer reviews for Warby Parker
There are newer employer reviews for Warby Parker

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Helpful (2)

"An awesome fast paced company with a few growing pains (but still great)"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Director in New York, NY
Current Employee - Director in New York, NY
Recommends
Positive Outlook

I have been working at Warby Parker full-time (More than a year)

Pros

Open and collaborative enviroment
Team oriented
Much more transparent than other companies
Socially Concious (not just for the enviroment but for its own employees also)
Passionate fun and enthusiastic employees
People may argue but its healthy argument always for the betterment of the company
Decent fringe benefits (lunch catered 3x a week, cell phone stipend, gym membership)
Heavy promotion from within which shows loyalty back to employees
Good mentoring and leadership development opportunities
You can go beyond your assigned job and branch out into other roles that interest you

Cons

Going through heavy growth whcih gives off the perception of chaos at times
Office space needs to be enhanced heavily. It seems to be a secondary issue but should be more important
Noise is heavy as a call center lives in the front room
Sometimes it can feel frustrating that problems are not solved more quickly, especially as new features and products are still being rolled out before fixing the past issues
Reviews can be better (just up and down could be peer based as well). Hard to determine how raises etc are done as there are not always clear goals defined
Can work long hours at times

Advice to Management

Solid company overall but be more conscious of employee comfort. Raises and comp should be better addressed and at least streamlined. Reviews are haphazard. Provide some sort of solution to the noise and office space!

Other Employee Reviews for Warby Parker

  1. Helpful (4)

    ""Subpar employer" CANADIAN REVIEW"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Warby Parker full-time (Less than a year)

    Pros

    - Great entry level employer to gain basic management and leadership qualities
    - Many opportunities for feedback
    - Excellent values (in theory)
    - Snacks
    - VIP status for opticians

    Cons

    - Their values create an overindulgent 'hand holding' culture where employees at the best of times give gold stars for everything, and at the worst aren't (and are not coached/held accountable) comfortable having open conversations and giving critical feedback.
    - Grossly underpays management regardless of experience; low geo-bands regardless of mall/market. Know that their model is to pay the most junior opticians more than what store leadership would make.
    - In spite of low pay, they do offer a generous snack allowance and tempt you with the idea you work for an unconventional retailer by offering you wine or beer at staff meetings.
    - At the stage this company is at in Canada, if you were to get into it today, know that you have to have at least a 12-18month time horizon to see any advancement. Few stores are planned, so you need to wait for the relatively high turnover to impact your chances of moving up.
    - Senior leaders need not apply as you will not be compensated properly (Advisor Keys $16-17 hourly, Supervisors 35-39K, Opticians 45-60K).


  2. Helpful (1)

    "Can't believe this is my job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Coordinator
    Current Employee - Coordinator
    Recommends
    Positive Outlook

    I have been working at Warby Parker full-time (More than a year)

    Pros

    - Rapid growth within the company
    - Employees are just incredible - truly a home away from home
    - Intellectually stimulating
    - Given considerable amount of responsibility from day one
    - Quarterly 180 feedback sessions between managers and their team
    - Managers are very devoted to seeing their subordinates grow and develop
    - Environment that fosters innovation and creativity from all employees, not just those calling the big shots
    - Quarterly company outings that bring the team together in a wildly fun way
    - Constantly feel challenged
    - Every day is different - never a dull moment in the office!

    Cons

    - Often in the office later than friends, but hey - it's a start-up!

There are newer employer reviews for Warby Parker
There are newer employer reviews for Warby Parker

See Most Recent

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