Waste Management - Not quite what I expected. | Glassdoor
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There are newer employer reviews for Waste Management

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Helpful (4)

"Not quite what I expected."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - ICR - Commercial Representative - Call Center in Greenwood Village, CO
Former Employee - ICR - Commercial Representative - Call Center in Greenwood Village, CO
Recommends
Neutral Outlook
No opinion of CEO

I worked at Waste Management full-time (More than a year)

Pros

The only good thing was meeting some outstanding individuals.

Cons

Good old boy network. Too many cheaters in sales who passed the buck concerning the customer service end who got compensated well for their sales while those of us who did handle customers concerns were passed up for promotions. ICR Training shabby at best. They take advantage of long term customers monetarily, especially seniors.

Advice to Management

When it comes to promotions, look at the overall picture, not just sales. Do more to keep your long term customers, especially the elderly who pay the most because they have been with the company the longest. These customers have been loyal though out the years. Show some loyalty to them. Most are on fixed incomes. Care a little bit. It might make a big difference. Remember it costs more to gain a new customer than to keep a consistent long term customer. Have a heart!

Other Employee Reviews for Waste Management

  1. "great company to work for ."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medical Waste Route Driver in Corona, CA
    Former Employee - Medical Waste Route Driver in Corona, CA
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Waste Management full-time (More than 8 years)

    Pros

    you work among lot of professionals.

    Cons

    they stress safety alot ,but sometimes you can't help but wonder if they just say that to cover them selfs in case some thing should happen ? because no matter what issues a driver might have ,it seems that safety goes out the door !

    Advice to Management

    train your drivers correctly ,before sending them out in the public!


  2. "Very positive and important industry. A step up from standard post-college outside sales organizations."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Waste Management full-time (More than a year)

    Pros

    Customers are very receptive to environmental solutions. Easy to Sell

    Cons

    Division between management, operations, and executives. Hard to keep mid level managers for top sales performers. No incentive to transition to sales management.

    Advice to Management

    Inspire creativity and create more incentive for local sales managers.

There are newer employer reviews for Waste Management
There are newer employer reviews for Waste Management

See Most Recent

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