Wayfair - Great place to cut your teeth | Glassdoor
There are newer employer reviews for Wayfair
There are newer employer reviews for Wayfair

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Helpful (1)

"Great place to cut your teeth"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative in Boston, MA
Former Employee - Customer Service Representative in Boston, MA
Recommends
Positive Outlook
Approves of CEO

I worked at Wayfair full-time (More than a year)

Pros

Open managerial approach, fun young work environment

Cons

Low pay, simple as that

Other Employee Reviews for Wayfair

  1. Helpful (1)

    "Better than nothing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Category Associate in Boston, MA
    Current Employee - Category Associate in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Wayfair full-time (More than a year)

    Pros

    -Wayfair is an OK place to start your career, or gain internet experience, but the pay is very low and the company seems disorganized
    -If you're parents can support you financially, this might be a decent opportunity to launch your career
    -The work is challenging, and the responsibility can be huge, but everyone feels underpaid
    -Fun location
    -Reasonably friendly and youthful culture

    Cons

    -Our CEO is on track to become a billionaire, but many new hires have to work two jobs to get by
    -Turn over seems very, very high; Nine people have left my team in the last six months
    -It is very unusual to be promoted without working 80+ hour weeks
    -Most people who stay at the company started out in customer service, and are classic under-achievers / under-performners

    Advice to Management

    Rethink the compensation structure to stop the turnover, boost employee moral, and attract and retain competitive talent.


  2. Helpful (2)

    "Unimpressed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Analyst in Boston, MA
    Former Employee - Financial Analyst in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Wayfair full-time (Less than a year)

    Pros

    The only pro I can say about this company is each department takes their employees out once a month for drinks. If you are just out of college then this company will appeal to you.

    Cons

    Very young. Managers are promoted with no real experience and therefore don't know how to lead, manage, and motivate their employees. Pay is very low compared to market value.

    Advice to Management

    Train your managers better so they can in turn train their staff. Pay your employees what they deserve and you will have less turnover.

There are newer employer reviews for Wayfair
There are newer employer reviews for Wayfair

See Most Recent

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