WellCare - Ok for paying bills while you search for a real job | Glassdoor
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There are newer employer reviews for WellCare

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Helpful (5)

"Ok for paying bills while you search for a real job"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Business Analyst in Tampa, FL
Former Employee - Business Analyst in Tampa, FL
Doesn't Recommend
Neutral Outlook
Approves of CEO

I worked at WellCare part-time (More than a year)

Pros

Have a lot of good people. You are neither asked nor encouraged to think and if you are a manager you will never actually be held accountable for anything.

Cons

IT is a disaster. No leadership, no vision, and engaged in an internecine war with themselves as well as Business.
No data management. They have lost control of Provider and member data with serious customer service and entitlement implications resulting in both Provider and Member abrasion.
Claims management integrity is teetering on the edge. Have not been detecting fraudulent claims activity for over 2 years. Fraudsters must be making a fortune. They deal with rejected claim batches by simply turning off all adjudication edits and paying them, fraud and all.
IT management knows all about this but does nothing. Culture not geared towards operational efficiency or problem solving.
IT / operations not scalable which impacts profit potential. Along with anticipated growth and the ICD-10 fiasco hard to see this company going anywhere.

Advice to Management

Need to manage by metrics and start asking the tough questions.

Other Employee Reviews for WellCare

  1. Helpful (1)

    "Misleading"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Benefits Consultant in Chicago, IL
    Former Employee - Benefits Consultant in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at WellCare full-time (Less than a year)

    Pros

    None, no concern for the safety of it's sales staff

    Cons

    Lack of integrity and the means of obtaining customers

    Advice to Management

    Revamp your sales tactics


  2. Helpful (3)

    "Great salary, unorganized company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Benefits Consultant in Saint Louis, MO
    Former Employee - Benefits Consultant in Saint Louis, MO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at WellCare full-time (More than a year)

    Pros

    Salary and benefits (although not the greatest) for agents in industry they are hard to come by working with clients with a need .

    Cons

    Weirdest company I ever worked for no support from corporate every one even in team environment out to get the next person.

    Advice to Management

    Help your employees and allow them to help your clients

There are newer employer reviews for WellCare
There are newer employer reviews for WellCare

See Most Recent

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