WellPoint - It was a great place to work until the outsourcing started! | Glassdoor
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There are newer employer reviews for WellPoint

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Helpful (6)

"It was a great place to work until the outsourcing started!"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative in Worthington, OH
Former Employee - Customer Service Representative in Worthington, OH
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at WellPoint full-time (More than 8 years)

Pros

Great co-workers USED to work there.

Cons

The company began outsourcing about 3 years ago and they have continued the mass exodus of employees from all locations since. Even the medical reviews are being done by nurses in India who have very little if any knowledge of the American Health Care Industry. There profits continue to increase but they have no regard for their employees, many of which have been loyal to this company for over 20 years.

Advice to Management

There has to be a way to still have profit without outsourcing so many American jobs to other countries.

Other Employee Reviews for WellPoint

  1. Helpful (4)

    "To short!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Representative II in Indianapolis, IN
    Former Employee - Customer Care Representative II in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at WellPoint full-time (More than 10 years)

    Pros

    The work at home program.

    Cons

    Eliminating jobs in the US due to outsourcing to the Philippines.

    Advice to Management

    Keep the jobs in the USA


  2. "Very good and fair experience from inteview to "onboarding' to fist year of work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of A Unit in Woodland, CA
    Current Employee - Director of A Unit in Woodland, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WellPoint full-time (More than a year)

    Pros

    1. Comprehensive interview
    2. Team work stressed
    3. Work to the fullest extent of your capabilities and interest

    Cons

    1. Large organization that may take longer to make decisions
    2. Very careful in deliberations with risk averse being a large consideration
    3. Business organizations makes coordination of strategy a bit more complex

There are newer employer reviews for WellPoint
There are newer employer reviews for WellPoint

See Most Recent

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