WellPoint - Overall great company. | Glassdoor
There are newer employer reviews for WellPoint
There are newer employer reviews for WellPoint

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Helpful (3)

"Overall great company."

Star Star Star Star Star
Current Employee - Health Educator in Atlanta, GA
Current Employee - Health Educator in Atlanta, GA

I have been working at WellPoint full-time (More than 3 years)

Pros

Work hours, tuition reimbursement, yearly bonuses, work from home options.

Cons

Lack of advancement opportunities within the company.

Other Employee Reviews for WellPoint

  1. Helpful (1)

    "Make sure you get in with the right people!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Representative I in Overland Park, KS
    Current Employee - Customer Care Representative I in Overland Park, KS
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at WellPoint full-time (More than a year)

    Pros

    *****Benefits such as time off, 401K etc.
    *****Our members

    Cons

    Management plays favorites ----for example in our call center environment some employees are assigned to work on "projects" and low volume call queues while the other employees answer the majority of the calls. It all depends on who you are friends with.

    Advice to Management

    This should be obvious. Do the right thing.


  2. Helpful (2)

    "Wellpoint traded in Quantity, Quality, Accuracy and quick nurse review skills for cheap salaries slower completions over"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - PSCCR Medical Review Specialist I in Newbury Park, CA
    Former Employee - PSCCR Medical Review Specialist I in Newbury Park, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at WellPoint full-time (More than 3 years)

    Pros

    Employer matches employee contributions to 401Ks, tuition reimbursement, bonus incentive programs for meeting goals, EAP/FLP, ergonomic workstations, some work at home opportunities available. Better rhan average wages. Some locations offer on-site gyms.

    Cons

    Pressure to maintain high number of case reviews with extreme accuracy; monthly audits, team leads work at home made it difficult to receive timely assistance, reviews sent to physicians completed by non medical "analysts" which somethimes made case closure continuity of decision analysis difficult to track. Overseas reviews consistantly not done on a timely basis resulting in late payments/fines.

    Advice to Management

    The decision to outsouese claims review to the Philippines becauae wages are cheaper and lay off hundreda of nurses stateside to increase profit margins turned out to be penny-wise but pound foolish, as the amounts of the fines on some of the cases doubled the billed amount to be paid on many of them. Stricter oversight needed to push aged claims to be reviewed on a more timely basis either there or stateside.

There are newer employer reviews for WellPoint
There are newer employer reviews for WellPoint

See Most Recent

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