Wells Fargo - Bank Teller | Glassdoor
There are newer employer reviews for Wells Fargo
There are newer employer reviews for Wells Fargo

See Most Recent

"Bank Teller"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Teller in Salt Lake City, UT
Current Employee - Teller in Salt Lake City, UT
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I have been working at Wells Fargo part-time (More than a year)

Pros

Bank hours are very good. 8:15-6:15 on weekdays, 8:45-3:15 on Saturdays. Banking holidays off. Wells Fargo also uses merit pay incentive programs, and Tellers can receive bonuses from finding and filling customer needs (aka "solutions").

Cons

The biggest challenge is the pushy managers who feel pressure from their bosses to increase numbers at branches. Managers are always riding the tellers for one reason or another. Also, the branch I work at has been consistently understaffed for the past six months. Some customers can be huge jerks sometimes, but you have to sit there and take it with a smile. Each customer has the possibility of being surveyed, and a teller must receive perfect 5's (on a 1-5 scale concerning 5 different areas of questions) in order to be safe from write ups or warnings. Quite a ridiculous was of measuring teller service performance.

Advice to Management

Cut it out with the crappy survey policies for tellers. A 95% satisfaction is a bad survey? Bullshh.

Other Employee Reviews for Wells Fargo

  1. "Good First Job"

    StarStarStarStarStar
    Former Employee - Credit Manager in Narragansett, RI
    Former Employee - Credit Manager in Narragansett, RI

    I worked at Wells Fargo full-time (Less than a year)

    Pros

    Sales training was very thorough
    Good introduction to the world of sales
    Corporate structure
    The leads were all company provided which was great for a first time sales job

    Cons

    The job could be very exhausting
    Refinancing consumers mortgages and restructuring their debt was a tough sell when housing values had recently plummeted


  2. Helpful (2)

    "Its getting worse daily..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Wells Fargo full-time (More than 8 years)

    Pros

    Had a great opportunity to build a great brokerage with the Vision and Values of what was a solid bank. Pockets of excellence. Used to have a decentralized, client focused organization.

    Cons

    New chairperson is a cost cutting numbers person. Banker. Doesn't understand brokerage. She has let go great people in an effort to hit numbers. Compliance rules the roost. It will only get worse with WF making headlines for more infractions. No culture. No fun. No more.

There are newer employer reviews for Wells Fargo
There are newer employer reviews for Wells Fargo

See Most Recent

Work at Wells Fargo? Share Your Experiences

Wells Fargo
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or