Wells Fargo - not a bad job for those with customer service experience and little schooling | Glassdoor
  1. "not a bad job for those with customer service experience and little schooling"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Resolution Specialist in Des Moines, IA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Wells Fargo full-time for more than 3 years

    Pros

    has a good culture I believe but is dependent on your team and manager and division they would allow you to flex your time and it had a lot of PTO but the schedules weren't the most ideal

    Cons

    the job itself was a little soul-sucking but that's what you get when you deal with finances and people who can't control their own and it happens to us all coworkers tend to be unprofessional managers don't to much one on ones due to production needs and lack of development since it's supposed to be done on ones own time which fine and all but it would be encouraging to have management look out for you when they... know where you stand

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    Advice to Management

    don't treat your employees all the same especially when you know they have different strengths and weaknesses

    Wells Fargo2019-08-02
  1. "Awesome Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Underwriter in Irving, TX
    Recommends

    I worked at Wells Fargo full-time for more than 3 years

    Pros

    Very structured, and extensive training. Great management and peers very helpful.

    Cons

    Mortgage industry layoffs which affects stability

    Wells Fargo2019-09-03
  2. Helpful (217)

    "Coming to work here was the best decision ever."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Branch Manager in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time for less than a year

    Pros

    The culture here is phenomenal. The message is all about how the people make the difference and the company is very focused on developing employees. The routines set in place to reinforce the behaviors are phenomenal. Resources available to leaders for improving coaching style are endless! They have even taken external leadership theories and incorporated those into the resources and training available. Highly... engaged and talented people work here, making it a great place to network and grow.

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    Cons

    Some systems are a bit antiquated, but to be honest I’d prefer that over flashy stuff that glitches out all the time. Time off is not very competitive, and it doesn’t increase with positions that have more responsibility, it only increases with years worked at the company. No fully comprehensive health plan, but they do offer a company funded HSA with one of the plans.

    Wells Fargo2018-08-25

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