Wells Fargo - While the work is stressful and certain policies ridiculous, working for Wells Fargo can be highly rewarding. | Glassdoor
There are newer employer reviews for Wells Fargo
There are newer employer reviews for Wells Fargo

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"While the work is stressful and certain policies ridiculous, working for Wells Fargo can be highly rewarding."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Sales & Service Representative in Marquette, MI
Current Employee - Customer Sales & Service Representative in Marquette, MI
Recommends
Positive Outlook
Approves of CEO

I have been working at Wells Fargo part-time (More than a year)

Pros

Wells Fargo employees have a lot of upward potential, and hard work typically results in promotions. Wells invests a lot of time and money on its employees, and help is never far away when it's needed. In my experience, the people I've worked with have all been extremely friendly and upbeat, so the workplace is typically a pleasant area to work in. Wells offers numerous benefits to its employees, and makes it easy to take advantage of them. Wells Fargo has helped me pay for my college education, so I would recommend a starting position with the company for anyone in college. The harder you work at this company, the more you'll enjoy it.

Cons

Some of the metrics and reports are ridiculous, to the point where we end up doing a poorer job just so we don't end up on a bad report. The fact that the sales "threshold" for every individual employee is the same nationwide is outrageous; Tellers and Personal Bankers in San Francisco and Minneapolis are receiving giant bonus payouts just for being there while the ones in small branches in rural towns are working twice as hard just to meet the minimum.

Advice to Management

Adjust the sales threshold to location. Seriously, guys, that's like Incentive Compensation 101. Also, it's great that you want our customers to think our service is perfect, but all 5's and one 4 on a WOW score is not a "bad score." That would be like failing a 25-question test because you only got 24 of them right. Essentially, just loosen up the incentive compensation metrics. We work hard for you; please don't make that difficult to do.

Other Employee Reviews for Wells Fargo

  1. "Great work environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Investment Banking Analyst in New York, NY
    Current Employee - Investment Banking Analyst in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo (More than 3 years)

    Pros

    Nice people, smart, appreciative of your contribution, winning more business

    Cons

    Investment bank is such a small part of the overall company


  2. "treat people like people!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Seattle, WA
    Former Employee - Assistant Manager in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Wells Fargo full-time (More than 3 years)

    Pros

    the people I worked with

    Cons

    completely sales oriented and the bonuses are terrible and so is the pay.
    They dont treat you like human beings. You're just another robot trying to make them money.

    Advice to Management

    start caring about your employees

There are newer employer reviews for Wells Fargo
There are newer employer reviews for Wells Fargo

See Most Recent

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