Wells Fargo - Online Customer Service - Modern Day Sweatshop | Glassdoor
There are newer employer reviews for Wells Fargo
There are newer employer reviews for Wells Fargo

See Most Recent

"Online Customer Service - Modern Day Sweatshop"

StarStarStarStarStar
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

Pros

Good Benefits, decent pay compared with other major banks

Cons

Hostile Working environment, sweatshop type of work atmosphere, non-stop angry customers calling in and the sales goals are almost impossible.

Advice to Management

Listen to your employees, listen to their advise and send it up the chain.

Other Employee Reviews for Wells Fargo

  1. "If you like large companies, this one is great."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President
    Former Employee - Vice President
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Wells Fargo full-time

    Pros

    Overall, a solid place to work. I had the pleasure to work with a variety of talented people from across the company. Given the size and scope of the company, there are multiple areas to explore as you advance your career.

    Cons

    It is a VERY large place and decisions take a long time. If you are looking for autonomy, this is not the place for you. While the scope of the company offers opportunities for advancement, it is a very silo driven organization so skill in one area may not be appreciated elsewhere.

    Advice to Management

    Get away from the mission statement and have an actual mission. The company has the size and scale to be truly impressive, yet settling for average seems to be the focus.


  2. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Insurance Agent in Minneapolis, MN
    Current Employee - Insurance Agent in Minneapolis, MN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Wells Fargo full-time (More than 3 years)

    Pros

    Likes to promote with in, potential to make money

    Cons

    Micromanged at times. Takes awhile for growth within the company

There are newer employer reviews for Wells Fargo
There are newer employer reviews for Wells Fargo

See Most Recent

Work at Wells Fargo? Share Your Experiences

Wells Fargo
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or