Wells Fargo - Numbers, Sales, Duplicate Products. Do what's best for the manager, not branch or client. | Glassdoor
There are newer employer reviews for Wells Fargo
There are newer employer reviews for Wells Fargo

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"Numbers, Sales, Duplicate Products. Do what's best for the manager, not branch or client."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Personal Banker in Eatontown, NJ
Current Employee - Personal Banker in Eatontown, NJ
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I have been working at Wells Fargo full-time (More than a year)

Pros

Competitive pay when compared to some of the smaller banks but about on par with its larger competition.

Cons

Asked about numbers on hourly basis by Branch Management and Regional Management. Only way to hit daily and quarterly bonuses is to have 200% on normal sales goal, clients are opened multiple accounts without their knowledge, instead of upgrading or downgrading, new accounts are opened for client. Clients told to switch direct deposit, automatic payments. If you don't hit 150% of your goal daily, you will stay for hours at a time after work without notice in order to cold call. Management only cares about their hourly numbers, not where they come from, whether they are funded, and definitely not about the best interested of consumer.

Advice to Management

Set realistic goals and concentrate on quality not quantity. Do what's best for the customer and most problems will get solved.

Other Employee Reviews for Wells Fargo

  1. Helpful (1)

    "Long Term Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Banker (PB1)
    Current Employee - Banker (PB1)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Wells Fargo full-time (More than 3 years)

    Pros

    Have some great co-workers, but they do not last

    Cons

    Management and Upper management is lacking .. It's who you know that gets you promoted, not how hard you work. They put the sales goals just enough out of reach to make sure payout only happens to very few ..Turnover is weekly

    Advice to Management

    I believe this company strongly should look at ways to improve the moral of the retail division, they only care about their profits, not their employees and boy it shows


  2. "If you work hard you will be rewarded"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Licenesed Banker II
    Current Employee - Licenesed Banker II
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than 3 years)

    Pros

    Wells Fargo offers the best training of any financial institution

    Cons

    The goals are obtainable but can be stressfull

    Advice to Management

    Train you team more with positive tactics and don't stress your team so hard on the number but, show them how to get better

There are newer employer reviews for Wells Fargo
There are newer employer reviews for Wells Fargo

See Most Recent

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