Wells Fargo - Customer Service Rep | Glassdoor
There are newer employer reviews for Wells Fargo
There are newer employer reviews for Wells Fargo

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"Customer Service Rep"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative in Sacramento, CA
Former Employee - Customer Service Representative in Sacramento, CA
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I worked at Wells Fargo part-time (Less than a year)

Pros

Nice People, good environment, many automated features for customers to use.

Cons

Low paying wages, fear of robbing, not secure glass window.
CSR's are often being pushed to sell loan/credit lines products

Advice to Management

Pay CSR's higher wages to keep up with standard living and relax a bit on the attendance.
Many of us are young students working different hours due to school schedules

Other Employee Reviews for Wells Fargo

  1. "Upward movement at Wells Fargo is strong as I was promoted multiple times."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development Officer in Sarasota, FL
    Former Employee - Business Development Officer in Sarasota, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Wells Fargo full-time (More than a year)

    Pros

    A trusted name in the industry with solid products and services.

    Cons

    Banks have had a lot of bad press due to our poor economy but are a necessary part of personal and business transactions.

    Advice to Management

    Sales goals should take a back seat to customer retention and loyalty.


  2. "Great.. Sale goals are crazy"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Bakersfield, CA
    Former Employee - Teller in Bakersfield, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Wells Fargo full-time (More than a year)

    Pros

    Awesome place to work great benefits.

    Cons

    Sales goals are way to high I worked at a instore that was extremely slow if you did not reach your goal for the day you would be wrote up

    Advice to Management

    Set goals based on each stores customer flow.


There are newer employer reviews for Wells Fargo
There are newer employer reviews for Wells Fargo

See Most Recent

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