Wells Fargo - customer service | Glassdoor
There are newer employer reviews for Wells Fargo
There are newer employer reviews for Wells Fargo

See Most Recent

"customer service"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Representative in San Antonio, TX
Current Employee - Customer Service Representative in San Antonio, TX

I have been working at Wells Fargo full-time (Less than a year)

Pros

opportunity to bonus/ good time off/ laid back environment

Cons

they tend to push sales alot

Other Employee Reviews for Wells Fargo

  1. "Great Company, Opportunities for Advancement, Competitive Pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Lincoln, NE
    Former Employee - Teller in Lincoln, NE
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Wells Fargo part-time (Less than a year)

    Pros

    Great starting pay
    Managers are very flexible with work schedules
    The benefits are outstanding
    Bonuses are not too hard to obtain
    You can advance very quickly, I just had to leave to go back to school!
    The training is paid and trains you very well

    Cons

    There is a large bureaucracy at Wells Fargo, all sorts of reports and silly things for you to sign
    Parts of your conversations with customers are scripted, down to the phrases you say.
    Goals are large so they are pushy about you at least making sales pitches, but its easy

    Advice to Management

    Please cut down on the silly stuff managers have to do to keep the tellers and bankers accountable. Everyone is doing their job and the managers are going crazy with their reports. No one can do their work everyone is signing for each other.


  2. "pb1 is not what you know or do is who you know that runs wells fargo"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Banker I in Dallas, TX
    Current Employee - Personal Banker I in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wells Fargo full-time (More than 3 years)

    Pros

    Great benefits awesome management vacation is awesome 401(k) chance to increase your income base salary when the first 90 days that's awesome

    Cons

    low pay
    If you don't make good friends with the District manager or good friends with store manager that is good friends with the District manager you will be passed up so many times
    Very sells driven

    Advice to Management

    Pay more attention to your employees happiness they will in turn work harder and make you bigger payout and don't given the runaround if you promise him something delivered

There are newer employer reviews for Wells Fargo
There are newer employer reviews for Wells Fargo

See Most Recent

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