West Corporation - best company for agents who want flexible hours | Glassdoor
There are newer employer reviews for West Corporation
There are newer employer reviews for West Corporation

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"best company for agents who want flexible hours"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Financial Service Representative in Makati City (Philippines)
Former Employee - Financial Service Representative in Makati City (Philippines)
Recommends
Neutral Outlook
Disapproves of CEO

I worked at West Corporation full-time (More than a year)

Pros

-flexible hours
-colleagues are friendly
-excellent facilities
-training is great as well

Cons

i agree with the other reviews that the company DOES NOT VALUE its employees. Instead of transferring you to other accounts once you did not meet the metrics, you will be forced to resign.

Advice to Management

the management is not the only group of people who need benefits and incentives.

Other Employee Reviews for West Corporation

  1. "Nice job, but no hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - At Home Agent
    Current Employee - At Home Agent
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at West Corporation part-time (Less than a year)

    Pros

    ~ work from home (no commute)
    ~ can use chat room to talk to other at home agents while working
    ~ low pressure job

    It IS nice to be able to choose your own hours and work when you want to work. It didn't cost that much to set up my office with the necessary equipment.

    Cons

    ~ no hands on training
    ~ not enough available work hours
    ~ no benefits

    Hours are posted on a webpage 3-4 times a week and everyone rushes to grab them as soon as they are posted. The most I've been able to get in one week is 15. I actually really enjoy the job and if I could turn it into a full time job it would be great.

    Advice to Management

    ~ Stop assigning new agents to skills where there is already a shortage of hours.
    ~ Offer agents a guarantee of a minimum number of hours.
    ~ Offer hands on training


  2. "Overall not a bad experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    Pros

    Very flexible scheduling. DR skill

    Cons

    Not much room for advancement.

    Advice to Management

    Give more opportunities to advance or learn new skills.

There are newer employer reviews for West Corporation
There are newer employer reviews for West Corporation

See Most Recent

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