West Corporation - Great place while looking for other things, but it's easy to get stuck. | Glassdoor
There are newer employer reviews for West Corporation
There are newer employer reviews for West Corporation

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Helpful (4)

"Great place while looking for other things, but it's easy to get stuck."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Production Team Leader in Spokane, WA
Current Employee - Production Team Leader in Spokane, WA
Doesn't Recommend
Negative Outlook
No opinion of CEO

I have been working at West Corporation full-time (More than 5 years)

Pros

Decent benefits as you move up the chain. Some ability for growth.

Cons

Pay is not competitive. After nearly seven years, I still make less than 30k, which is not enough to support a family without government assistance. The first two tiers of management are not for single income families.

Advice to Management

Treat employees as individuals instead of one of the herd.

Other Employee Reviews for West Corporation

  1. Helpful (2)

    "It was just a job..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Beaumont, TX
    Former Employee - Customer Service Representative in Beaumont, TX

    I worked at West Corporation full-time (Less than a year)

    Pros

    Met some great people that I'm still friends with today...That was about it. Not too many great things goin on there

    Cons

    The management/upper position people there weren't pleasant to work for at all...Too much micromanaging going on. I started to feel like I knew more than the people that had a bit of power...Pay was horribly sub par for the industry..No room for growth...And it got kinda ghetto...Just saying...

    Advice to Management

    Hire new management


  2. Helpful (1)

    "Very Stressful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Call Center Agent in West Pensacola, FL
    Former Employee - Call Center Agent in West Pensacola, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at West Corporation full-time (Less than a year)

    Pros

    Co workers were great. Upper management was very compassionate, appeared to want to create good enviorment for employees.

    Cons

    Training program was intense - alot of info in short period of time. Trainer did nothing more than spend her time making new hires feel as if they were too stupid to breath, adding to the stress of an already stressful job

    Advice to Management

    Upper management I spoke with was great, but quit during 3rd week of training, due to trainer issues. Upper management tried to solve problem, but as usual when a complaint is made, it escalates an already difficult situation. Hire Trainers that have patience and want to encourage new hires, rather than beat them down.

There are newer employer reviews for West Corporation
There are newer employer reviews for West Corporation

See Most Recent

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