West Unified Communication Services - Good work environment and personally challenging | Glassdoor
There are newer employer reviews for West Unified Communication Services
There are newer employer reviews for West Unified Communication Services

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Helpful (1)

"Good work environment and personally challenging"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales in Kansas City, MO
Current Employee - Sales in Kansas City, MO
Recommends
No opinion of CEO

Pros

Open communication
Good co- workers
Health conscious environment
Strong team work
Technically strong organization

Cons

Low pay
Changing priorities of ownership

Other Employee Reviews for West Unified Communication Services

  1. "Smoothstone: Meh."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Louisville, KY
    Former Employee - Anonymous Employee in Louisville, KY

    Pros

    Many intelligent employees that you can learn a lot from.
    Reasonable about being away from work when necessary.
    Treat interviewers like rock stars.
    While not encouraged, you can approach senior management and get their ear.

    Cons

    More than its fair share of constant annoyances.
    Glacially slow to react to complaints by employees.
    Management initiatives are lurching, and usually do not address a real problem.
    Once hired, compensation levels are ignored until complaints are received.

    Advice to Management

    In general, treat employees as if they are as instrumental in the success of the company as they really are.


  2. Helpful (1)

    "a lost great company ..."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    This used to be a GREAT company with visionary leadership and supportive open work culture. Genesys was performing well in the market with increased market appreciation. Proudly serving 250 of the Fortune 500 companies with products and services successfully competing with WebEx, Microsoft, Adobe and others. We have since mid 2008 been aquired by West Corporation/Intercall and the views given here are reflecting this change. All to the worse.

    Cons

    West/Intercall management have no strategies whatsoever. Ingnorant attitudes and are running a very in-efficient disintegrated organisation. Genesys values and unique positioning no longer exist and is replaced by "just sell"

    Advice to Management

    My advice to the owners/board of WEST corporation is to review the Senior Management of their companies. This will not work in the long run.

There are newer employer reviews for West Unified Communication Services
There are newer employer reviews for West Unified Communication Services

See Most Recent

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