Employee Review
- Former Employee, more than 8 years★★★★★
Culture and opportunities
Dec 3, 2022 - Program Mentor in Salt Lake City, UTRecommendCEO ApprovalBusiness OutlookPros
WGU offers a very supportive top-down culture and many opportunities for professional growth. They invest in their employees.
Cons
Consistent changes in processes and programs for the benefit of employees and students. It is important to embrace change and realize that you will have the tools and support to be successful.
Other Employee Reviews
- Former Employee, more than 3 years★★★★★
Pros
Flexible, ethical, positive environment with fantastic leadership
Cons
WGU is a non-profit so pay isn’t very high- but they are very generous in other ways!
Continue reading - Current Employee, more than 5 years★★★★★
Pros
It’s getting harder and harder to enjoy my job. The expectations are unrealistic, workload/caseload has increased significantly (more than an additional 30%) than what I was initially told I would be responsible for. Feel duped, to be honest. Hard to find a pro with the pile-on of excess work.
Cons
The CEO (that’s what he actually is, but his title is university “President”) has changed the management structure so that it’s now more top-heavy and key decisions that impact the lower ranks are made most often without consultation from the people it impacts. It’s becoming more and more like Amazon (where the CEO came from), with crazy , stressful, workload expectations. Can’t take a vacation without your Key Performance Indicators being impacted (they never shut off even when you’re out of office for weekends or requested time off). Major issues with accountability, and an employee often feels pressured (by KPI or other) to work even when out of office.
Continue reading
