Western Union - Many good people, weak direction from senior leadership | Glassdoor
There are newer employer reviews for Western Union
There are newer employer reviews for Western Union

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"Many good people, weak direction from senior leadership"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Director in Englewood, CO
Current Employee - Director in Englewood, CO
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I have been working at Western Union full-time (More than 5 years)

Pros

Pockets of really good folks, currently has solid revenue. Very nice campus in Englewood. Some really sharp technology (some not). Decent Pay

Cons

Lack of solid vision. Good slogans but disjointed action. Many changes recently so we seem to be in a perpetual "this could be the year" state. Overly dependant on some antiquated technology and practices.

Advice to Management

The term, Senior Management Team, really really needs some more emphasis on TEAM. If everyone has thier own checkbook and plan, how can you be surprised when the account is empty and you have not made any progress. Lots of changes so hopefully "this is the year" this gets better

Other Employee Reviews for Western Union

  1. Helpful (1)

    "HQ centric"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in San Francisco, CA
    Former Employee - Director in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Western Union full-time (More than 3 years)

    Pros

    Their new digital venture may bear fruit. Good cash flow. Nice, driven people at the middle management level.

    Cons

    People often not empowered to do what needs to be done. Ultimately WU needs to decide whether to move into the 21st Century or not. The management seems like a parody of Fortune 500 companies at times.

    Advice to Management

    Decide that you're really going to care about your customers. Weed out the products that are predatory. Build back the love for the brand that the Telegram WU had. There is a huge opportunity for building these feelings back, but your products are at odds with the public's trust.


  2. Helpful (2)

    "Moved Jobs Overseas"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Accounting Associate in Saint Charles, MO
    Former Employee - Senior Accounting Associate in Saint Charles, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Western Union full-time (More than 10 years)

    Pros

    Was a great job and place to work at one time, before it all went overseas and everyone lost their jobs. Worked with the best people, and many gave a large part of our lives to help the company grow and do well.

    Cons

    Moved overseas, putting many people out of work, while the company was doing fine, all in the name of greed.

    Advice to Management

    Nothing left to say that would matter at this point.

There are newer employer reviews for Western Union
There are newer employer reviews for Western Union

See Most Recent

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