Western Union - Former Project Manager | Glassdoor
There are newer employer reviews for Western Union
There are newer employer reviews for Western Union

See Most Recent

"Former Project Manager"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Englewood, CO
Former Employee - Anonymous Employee in Englewood, CO
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I worked at Western Union full-time (More than 10 years)

Pros

Good salary and benefits. Flexible work schedule with opportunites to work from home. Very good mid-level management. Nice office and cafeteria on site.

Cons

Always reorganizing, outsourcing and sending jobs off shore. Upper management concentrates on customer satisfaction and has forgotten about employee satisfaction. Moral is very bad. There is a strong fear that the goal is to phase out Denver office and move to LA and NY and leave a small operations office in Denver.

Advice to Management

Listen to employees and try to bring back some stability. Moral is so bad everyone is in constant fear of losing their jobs. Your performance reviews don't matter. Nobody is safe.

Other Employee Reviews for Western Union

  1. "Many good people, weak direction from senior leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Englewood, CO
    Current Employee - Director in Englewood, CO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Western Union full-time (More than 5 years)

    Pros

    Pockets of really good folks, currently has solid revenue. Very nice campus in Englewood. Some really sharp technology (some not). Decent Pay

    Cons

    Lack of solid vision. Good slogans but disjointed action. Many changes recently so we seem to be in a perpetual "this could be the year" state. Overly dependant on some antiquated technology and practices.

    Advice to Management

    The term, Senior Management Team, really really needs some more emphasis on TEAM. If everyone has thier own checkbook and plan, how can you be surprised when the account is empty and you have not made any progress. Lots of changes so hopefully "this is the year" this gets better


  2. Helpful (1)

    "HQ centric"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in San Francisco, CA
    Former Employee - Director in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Western Union full-time (More than 3 years)

    Pros

    Their new digital venture may bear fruit. Good cash flow. Nice, driven people at the middle management level.

    Cons

    People often not empowered to do what needs to be done. Ultimately WU needs to decide whether to move into the 21st Century or not. The management seems like a parody of Fortune 500 companies at times.

    Advice to Management

    Decide that you're really going to care about your customers. Weed out the products that are predatory. Build back the love for the brand that the Telegram WU had. There is a huge opportunity for building these feelings back, but your products are at odds with the public's trust.

There are newer employer reviews for Western Union
There are newer employer reviews for Western Union

See Most Recent

Work at Western Union? Share Your Experiences

Western Union
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or