Whataburger - Fast paced team environment, plenty of challenges & lots of fun | Glassdoor
There are newer employer reviews for Whataburger
There are newer employer reviews for Whataburger

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"Fast paced team environment, plenty of challenges & lots of fun"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Cook/Cashier in San Antonio, TX
Current Employee - Cook/Cashier in San Antonio, TX
Recommends
Positive Outlook
Approves of CEO

I have been working at Whataburger part-time (More than 3 years)

Pros

- never boring
- very busy
- friendly co-workers

Cons

- working holidays & usually busier
- working late nights

Advice to Management

Trust employees more

Other Employee Reviews for Whataburger

  1. "Pleasant experience that did not take long"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Denton, TX
    Former Employee - Cashier in Denton, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Whataburger part-time (More than a year)

    Pros

    Good company that works well with their employees, provides upward mobility within company, good way to get experience with customer service, and it keeps you on your feet with the amount of traffic they have through there

    Cons

    Food service industry, so not the most fun


  2. Helpful (1)

    "Work Somewhere Else If You Want A Life"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Equipment Technician in Houston, TX
    Former Employee - Equipment Technician in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Whataburger full-time (Less than a year)

    Pros

    Pay is decent and the potential for a lot of overtime.

    Cons

    Long hours (sometimes 24 hours) and being called out at all hours of the day and night.

    Advice to Management

    In my opinion, having been an Equipment Technician, you cannot keep your restaurants open 24 hours a day, 7 days a week, 364 days a year and expect the equipment to operate safely and properly, much less to be clean and sanitary. To Whataburger's credit, they are closed Christmas day. In all honesty, I don't know how some of the restaurants pass the health inspection. The fryers were the grossest pieces of equipment I had ever seen in my 28 years in the restaurant equipment repair business. The grills weren't much better, along with the walk-in-coolers and freezers. Whataburger expects their technicians to work on equipment in small kitchens while the kitchen staff literally step on you. When working on a hot fryer or around live electrical circuits, that can be a dangerous scenario.

    The restaurant managers and area managers are not your friends if you're an Equipment Technician. You are the enemy because every minute you spend in the restaurants is money out of their pockets. The maintenance division of Whataburger is a separate company, independent of their restaurants. Service calls and equipment preventative maintenance time are billed to the restaurant, so even though the managers need you there to repair or maintain a piece of equipment, they treat the technicians like they're robbing them of their profits and bonuses which, in reality, they are. That's because Whataburger holds it against their restaurant managers whenever they have too many instances of equipment breakdowns and the costs of repairs come off the restaurant's bottom lines. Manager bonuses are affected, also.

    In addition, you are expected to work around the clock, if necessary. Several times I worked 24 straight hours with no sleep. Whenever that happened, your supervisor expects you to "give" some hours to the company so it looks better for him. As I said, the pay is decent and you can make a fairly good living being an Equipment Technician, but don't expect to have a lot of time to have a life beyond Whataburger. However, if you're single, young and you don't expect to have a life, Whataburger can be a great place to work.


There are newer employer reviews for Whataburger
There are newer employer reviews for Whataburger

See Most Recent

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