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Wheels Up

Engaged Employer

Wheels Up

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Employee Review

  1. 4.0
    Current Employee

    Good atmosphere

    May 11, 2022 - Quality Assurance 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    People and atmosphere; Interesting industry area; Good increase and growth opportunities

    Cons

    Still developing some working procedures; Not the highest salaries

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  1. 5.0
    Current Employee

    KingAir 350 Captain

    Apr 20, 2022 - Pilot 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Solid schedule, 8 on, 6 off Company culture, safety culture. Quality aircraft and avionics

    Cons

    The occasional hard work days

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    1 person found this review helpful
  2. 2.0
    Former Employee, more than 5 years

    Market Share over Excellence

    May 29, 2022 - Captain 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The company has a lot of investment and some incredibly smart people in leadership. The company is scrambling to find ways to keep people, but some positive changes are happening.

    Cons

    You are forgotten. If you want to be known, valued, or cared for, don’t work here. After working overtime for the company for 5 years, my resignation letter was not even acknowledge let alone replied to with a “thank you” or “good luck”. They also didn’t pay me my last pay check and it took 5 weeks for them to admit their fault and pay me. More than that, the reasons that I left were because our passengers constantly complained about Wheels Up. Each and every passenger had a different expectation of what service would be provided (WUP was intentionally withholding information about aircraft capabilities and lying to customers) and overall they seem to care a lot more about gaining market share instead of doing things the right way, the safest way, or in a way that values the customer first. Safety is a huge issue. The company doesn’t know who the pilots are or how they fly the airplane. So the only safeguard to incidents or accidents lies completely on the competency and integrity of the pilots. It’s only a matter of time before something happens.

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    3 people found this review helpful

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