Whirlpool Corporation - Management looks at the "big picture," but misses the forest for the trees | Glassdoor
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There are newer employer reviews for Whirlpool Corporation

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Helpful (3)

"Management looks at the "big picture," but misses the forest for the trees"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Trade Partner Support Specialist in Knoxville, TN
Current Employee - Trade Partner Support Specialist in Knoxville, TN
Disapproves of CEO

Pros

Employees have decent benefits, and some of the ongoing projects are making it easier for us to serve our trade partners effectively. Communication is improving, and immediate leadership (team Leads and Operations Advisors) are effective and competent in their positions.

Cons

There are gross discrepancies between how employees and contractors are treated, even though contractors are expected to meet the same standards of productivity and quality as employees. Hiring freezes and arbitrary policies are pushing out contractors who are handlers of key accounts, which is having a detrimental effect on overall employee morale as well as turnover rates.

Advice to Management

Please stop the double standards; hire the contractors who do some of the key work with the company. Remember that a focus on quantitative data needs to be balanced with qualitative data.

Other Employee Reviews for Whirlpool Corporation

  1. Helpful (2)

    "Tough Industry in a tough economy equals short-sightedness and unfortunately an aversion to risk."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Benton Harbor, MI
    Former Employee - Analyst in Benton Harbor, MI
    Doesn't Recommend
    Approves of CEO

    Pros

    Southwest Michigan is a great place to raise a family.
    St. Joseph is beautiful in summer although workload prevent nearly any time to enjoy it except weekends.
    Very easy to get a good business education at Whirlpool.

    Cons

    Extreme emphasis on making monthly and quarterly numbers often causes very short-sighted decisions to be made at the expense of longer-term opportunities.
    Employees, especially at lower levels, are seldom encouraged to take risk or pursue ideas that might fail, and failure is looked upon very negatively.
    LOTS of warm bodies filling seats and carrying out orders by the higher-ups. Culture is such that challenging management is a good way to eventually be on the outside looking in.
    Very few true leaders in middle and upper mgmt ranks. It was very hard to find a mentor that embodied qualities I was looking for.

    Advice to Management

    Take risk, embrace failure, and change quickly--the same qualities that enabled Whirlpool to become the behemoth it is today. In the business environment you're currently in, a top priority should be figuring out how to get everyone at all levels in the company working in unison toward the same goals.
    Look for legitimate top talent and promote and incent those individuals as soon as possible. Most are leaving or looking to leave soon.


  2. Helpful (1)

    "Lots of opportunities for advancement, but with a lot of day to day frustration"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Benton Harbor, MI
    Current Employee - Manager in Benton Harbor, MI
    Doesn't Recommend
    Approves of CEO

    Pros

    Lots of opportunities to shine
    Ability to experiment with different career paths

    Cons

    Constant internal churn
    Senior Level Management opinion often trumps in market research
    Senior Level Management gets overly involved in the day to day business
    Matrix based organization resulting in an overwhelming amount of review meetings
    Poor talent retention

    Advice to Management

    Put people in roles that best represent their skill sets
    Accept market research and don't change project direction based on opinion

There are newer employer reviews for Whirlpool Corporation
There are newer employer reviews for Whirlpool Corporation

See Most Recent

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