Whirlpool Corporation - Customer Care Specialist | Glassdoor
There are newer employer reviews for Whirlpool Corporation
There are newer employer reviews for Whirlpool Corporation

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"Customer Care Specialist"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Contractor - Customer Service Representative in Benton Harbor, MI
Current Contractor - Customer Service Representative in Benton Harbor, MI
Recommends
Positive Outlook
Approves of CEO

I have been working at Whirlpool Corporation as a contractor (Less than a year)

Pros

Great team building activities, secure support network for employees

Cons

There were no real downsides with the company, the only con to the position were unpleasant consumers, though the pleasant ones outweighed the bad.

Other Employee Reviews for Whirlpool Corporation

  1. "Great place to work for Freshers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Friendly work environment. Competitive salaries and perks.

    Cons

    Work is very monotonous not at all challenging.


  2. "Brought in new talent from outside the Cleveland TN area to help in transformation...Most have left or will leave...Why?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cleveland, TN
    Current Employee - Anonymous Employee in Cleveland, TN
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Whirlpool Corporation full-time

    Pros

    Stable company, pay and benefits were great for the area. Great community presence in volunteer work. New Plant.

    Cons

    Quality of life and work life balance were not fair depending in which department you worked in. Receiving help was not timely or non existent.
    Upper management had favorites...

    Advice to Management

    Look at all departments and review the balance between management staffing compared to the total areas of responsibility.

    New people are brought in to help transform but hit road blocks from current employees that are only protecting their interest instead of looking out for the productivity and success of the company as a whole.

There are newer employer reviews for Whirlpool Corporation
There are newer employer reviews for Whirlpool Corporation

See Most Recent

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