White House Black Market - White House Black Market-- the good and the bad | Glassdoor
There are newer employer reviews for White House Black Market
There are newer employer reviews for White House Black Market

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"White House Black Market-- the good and the bad"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Part-Time Sales Associate in Greenwood, IN
Current Employee - Part-Time Sales Associate in Greenwood, IN
Recommends

Pros

An excellent discount is given to both full and part-time employees-- 40% off full-price merchandise and 10% off of clearance items. Training emphasizes connecting with customers, which truly helps build trust and rapport with them. The company offers bonuses according to the sale range per transaction which is an excellent way to earn extra money.

Cons

The dress code can be fairly strict in the beginning when you are not sure of what is allowed and what isn't. After working there for a few months, however, the associate will become accustomed to what is permitted. Employees can easily come off as "pushy" instead of helpful if not careful. Managers become too obsessed with the numbers, which can make associates feel pressured to sell more items.

Advice to Management

Senior management would do well to not obsess so much about numbers but instead focus more on pleasing the customer. If the customer is pleased, she (or he) will buy more items.

Other Employee Reviews for White House Black Market

  1. "Management needs to improve interpersonal skills"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Sales Associate in Toronto, ON (Canada)
    Current Employee - Part Time Sales Associate in Toronto, ON (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Fast paced environment
    New products
    Discounts for employees

    Cons

    Rude management
    Bully's sales associate
    Makes rude comments and weird faces instead of politely correcting new hires
    Promises to give more hours and does not give
    Management needs to respects employees aswell and not treat like they own the store

    Advice to Management

    Please be polite and learn some interpersonal skills


  2. "Store Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Store Manager in Virginia (South Africa)
    Current Employee - Retail Store Manager in Virginia (South Africa)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The WHBM culture is amazing! The companies core values are Customer first, Integrity, respect, High Performance. This is a great place to work, full of hardworking and intelligent people. Beautiful clothes and generous discounts!

    Cons

    Nothing different from any other retail job.
    PS Donna isn't the CEO Shelly Broader is. Donna is the President of WHBM


There are newer employer reviews for White House Black Market
There are newer employer reviews for White House Black Market

See Most Recent

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