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Williams-Sonoma, Inc.

Engaged Employer

Williams-Sonoma, Inc.

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Employee Review

  1. 2.0
    Former Employee

    An antiquated company trying to adjust to today's contemporary marketplace.

    Mar 14, 2012 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The discount is great and you have ongoing education.

    Cons

    A loss of culture and no work life balance.

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    1 person found this review helpful
  1. 5.0
    Current Employee

    So far so good

    Jul 1, 2022 - Customer Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Easy learning process i can’t wait to get on the floor

    Cons

    I don’t have any I just started

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  2. 5.0
    Current Employee, less than 1 year

    Good place to work

    Jul 16, 2022 - Customer Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Amazing coworkers Good pay Great time off You get all kinds of time off including vto, which is voluntary time off. You don’t get paid but it’s voluntary. They’ve updated the attendance policy so that’s great. All of the trainers and managers I’ve had are amazing They honestly care about you There’s instant answers when you have questions which is way different than training because you only have a few people to help with questions in training

    Cons

    Sometimes it’s back to back calls. Training is hard, it’s self paced and they DO give you all the tools and information to do the job in the modules but you have to pay attention and actually try to learn it. Sometimes it overwhelming, you can have a day full of upset costumers and then a day where everyone is nice and understanding- but that’s customer service for you.

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    1 person found this review helpful

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