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Williams-Sonoma, Inc.

Engaged Employer

Williams-Sonoma, Inc.

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Employee Review

  1. 2.0
    Former Employee, less than 1 year

    BoH not as pretty as StoreFront

    Jan 17, 2016 - Customer Service Associate in Las Vegas, NV
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Casual Call Center Dress Code. Great Employee Discount.

    Cons

    Managements lack of understanding of direct reports life work balance

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    3 people found this review helpful
  1. 5.0
    Current Employee

    So far so good

    Jul 1, 2022 - Customer Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Easy learning process i can’t wait to get on the floor

    Cons

    I don’t have any I just started

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  2. 5.0
    Former Employee, less than 1 year

    Thoroughly enjoyed my experience

    Aug 13, 2022 - Customer Service Agent in Eustis, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The benefits and the opportunity for growth at this company were amazing. I felt the training process was executed very well given that there was so much seasonal onboarding and so much to control.

    Cons

    De-escalation is definitely a skill that was required. When I was starting was a busy time of year so it was difficult to get assistance at times which discouraged some people. But the resources were there and the process was fair to het assistance.

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Williams-Sonoma, Inc. photo of: San Francisco Office
Williams-Sonoma, Inc. photo of: Martin Luther King Jr. Day in Service
Williams-Sonoma, Inc. photo of: Celebrating PRIDE!
Williams-Sonoma, Inc. photo of: Test Kitchen
Williams-Sonoma, Inc. photo of: Merchandise
Williams-Sonoma, Inc. photo of: Photo Studio
Williams-Sonoma, Inc. photo of: Williams-Sonoma, Inc. Test Kitchen
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