Williams-Sonoma - I like it here. | Glassdoor
There are newer employer reviews for Williams-Sonoma
There are newer employer reviews for Williams-Sonoma

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"I like it here."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Retail Operations in San Francisco, CA
Current Employee - Retail Operations in San Francisco, CA
Recommends
Positive Outlook
Approves of CEO

I have been working at Williams-Sonoma full-time (More than 5 years)

Pros

You can be entrepreneurial. People are great. Lots of autonomy.

Cons

It seems like you have to get another job offer in order to get promoted or get a raise. Things can move slow sometimes.

Advice to Management

Promote people and give raises based on true performance. Don't allow people to use another job as leverage to get a promotion - the word spreads and it's not good for the morale of the rest of the team. You should reward good employees who are loyal and who make a difference.

Other Employee Reviews for Williams-Sonoma

  1. "regular retail job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Seasonal Sales Associate in Los Angeles, CA
    Current Employee - Seasonal Sales Associate in Los Angeles, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Williams-Sonoma part-time

    Pros

    great discount, pretty good quality product, nice people

    Cons

    reducing quality of the product, smaller discount for electrics, new system for employee productivity --- destroyed positive atmosphere and it absolutely does not reflect reality

    Advice to Management

    before implementing a policy test it for the real life implications


  2. Helpful (5)

    "Williams Sonoma - Not a good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Sea Girt, NJ
    Former Employee - Store Manager in Sea Girt, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Williams-Sonoma full-time (More than a year)

    Pros

    Great discount, working with wonderful co-workers who take pride in the store and the customer service they provide each day, excellent cooking and technique classes that create a strong culture in the company, beautiful designed store and wonderful merchandise, delicious food samples to try everyday.

    Cons

    Company does not provide you with the tools you need to be successful as a General Manager, I ran a store without a salaried assistant manager for most of the year, worked 6 days a week for months to save payroll, couldn't take a vacation in the 15 months I worked there, inventory throughout the company is 40% not accurate in the system, price increases multiple times a year on mostly all products in the store, lack of payroll hours, and abundance of floorsets. Customers are asked to give their zipcode, email, and to open a credit card and to be added to a clienteling system at checkout. Customers want to pay and leave, not be harassed. Williams Sonoma can't compete in today's economy with their high ticket merchandise. District managers are of very little support and don't care about their managers health or quality of life. They only care about your sales figures and how many credit cards you opened.

    Advice to Management

    District Managers need to treat every store manager equally and not play favorites. Don't treat an attractive woman in a General Manager position like an idiot when she has a college degree. That's Discrimination. Not everyone looks like a mongrel. Give your managers support so they don't have to run without an assistant for months on end. District managers will lie right to the face of their regional manager on visits to protect themselves when they hardly do anything to help support their store managers and ease conflicts within their store.
    Wake up Williams Sonoma! Sales will be continuing to go down the drain when you have low morale with most employees in the company. Cutting payroll + increasing workload = low employee morale and lost sales! It's a simple equation. You have the price increases down pat that you continuously do to increase profits, but you can't seem to figure out how to increase the payroll in your stores so that your employees will be able to juggle the workload and the so called "World Class Service" that you are supposed togive to every customer.

There are newer employer reviews for Williams-Sonoma
There are newer employer reviews for Williams-Sonoma

See Most Recent

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