Williams-Sonoma - Upscale Mediocrity | Glassdoor
There are newer employer reviews for Williams-Sonoma
There are newer employer reviews for Williams-Sonoma

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Helpful (3)

"Upscale Mediocrity"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Coordinator in New York, NY
Current Employee - Coordinator in New York, NY
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I have been working at Williams-Sonoma full-time (More than 3 years)

Pros

Decent benefits. Some good, talented, and dedicated people. Employee discount. Excellent retail experience.

Cons

Low pay. Disconnect between store management and corporate management. Difficult to retain talent because of payroll constraints. Lack of support given increasingly high expectations, resulting in deteriorating customer service. Inventory management issues - frequently out-of-stock on staple productsm thereby making the brand a less compelling specialty retailer.

Advice to Management

Don't preach "People First" unless you practice it. Upgrade key systems at the store level, not just for the employees' benefit, but for your customers. Waiting 3 minutes for your own web page to load is unacceptable in a day and age where cell phones are faster. Ignoring feedback from the field is setting your stores up for failure.

Other Employee Reviews for Williams-Sonoma

  1. "Very confident in the top level managers of this company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Little Rock, AR
    Current Employee - Anonymous Employee in Little Rock, AR
    Recommends
    Approves of CEO

    I have been working at Williams-Sonoma full-time

    Pros

    Full benefits, 40% discount, Discount at other sister stores as well. Corporate sends directives for everything and is very organized and open to answer all questions.

    Cons

    High stress environment and not enjoyable working hours.


  2. Helpful (3)

    "A few of the smaller brands are ran like a start up company rather than a major big brand retail company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Graphic Designer in San Francisco, CA
    Former Employee - Graphic Designer in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Williams-Sonoma full-time (More than 5 years)

    Pros

    Having a great brand on your resume.

    Cons

    The company is so heavily branded working there as a Graphic Designer takes away your ability to be creative.

    Advice to Management

    Allow your designers to be designers and budget for the proper staff to support the workload.

There are newer employer reviews for Williams-Sonoma
There are newer employer reviews for Williams-Sonoma

See Most Recent

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