Williams-Sonoma - Top-Heavy in salaries; unrealistic and conflicting expectations at store level. | Glassdoor
There are newer employer reviews for Williams-Sonoma
There are newer employer reviews for Williams-Sonoma

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Helpful (2)

"Top-Heavy in salaries; unrealistic and conflicting expectations at store level."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Assistant Manager in Pittsburgh, PA
Current Employee - Assistant Manager in Pittsburgh, PA
Doesn't Recommend
Negative Outlook
No opinion of CEO

I have been working at Williams-Sonoma full-time (More than a year)

Pros

Discount. High-end customer (client) base, which requires creative service issue solutions.

Cons

Hourly managers do not get 40 hours, yet salaried managers get bonuses. Inequitable expectations. In order to make daily sales, desperate measures are taken ("What will it take for you to purchase this juicer today?").

Advice to Management

Shave top management (DM's and above), and increase pay to the employees who actually work day-to-day with customers (clients). Invest in computer systems (we NEED MSOffice), improve communication between corporate and store, eliminate "mystery shoppers" (not realistic and they LIE), designer and chef discounts should be easily searchable, reduce the number of questions to ask customers (clients)--donations, email, zip code, WSVISA.

Other Employee Reviews for Williams-Sonoma

  1. "Xmas help short term employment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Holiday Help Cashier in Providence, RI
    Current Employee - Holiday Help Cashier in Providence, RI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Williams-Sonoma part-time (Less than a year)

    Pros

    great discount for employees with company

    Cons

    low salary just over minium wage

    Advice to Management

    need better training and experience


  2. Helpful (2)

    "top heavy dictatorship"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Creative in San Francisco, CA
    Former Employee - Creative in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Williams-Sonoma full-time (More than a year)

    Pros

    the products are good, but the work environment is toxic.

    Cons

    non-collaborative work environment. a very top down decision making process.

    Advice to Management

    empower your teams to make decisions

There are newer employer reviews for Williams-Sonoma
There are newer employer reviews for Williams-Sonoma

See Most Recent

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