Williams-Sonoma - When Howard Lester died so did Williams-Sonoma | Glassdoor
There are newer employer reviews for Williams-Sonoma
There are newer employer reviews for Williams-Sonoma

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Helpful (8)

"When Howard Lester died so did Williams-Sonoma"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales Associate in Palm Beach Gardens, FL
Current Employee - Sales Associate in Palm Beach Gardens, FL
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I have been working at Williams-Sonoma full-time (More than 5 years)

Pros

Great coworkers, discount, exposure to new products.

Cons

Low wages, no training, zero appreciation for service and dedication. Do more and more with no thanks. Make sure you scrape by with 2/2 coverage as long as the stock holders have a dividend we look golden on the outside. We went from a people first company under Howard Lester to the bottom line overnight under Laura Alber. We went from a company with vision to a company with metrics. Burdened by email gathering, zip codes, pushing credit cards, clientelling and that's before the transaction is over. For those who never sold used cars it's a hard sell. It was a lovely place to work now it's just a job and that is why they are failing, employees feel the disingenuous atmosphere . Conversely if you are a snake and brown noser you can advance quickly. Drink the kool-aid or move along.

Advice to Management

Go back and look at the Howard Lester way. Go back to Chuck's vision. It may be 2013 and things are different but their way worked for many years and yours don't seem to be. Mba's are great but you can't run a company based on numbers alone. Your employees are your biggest asset and they aren't happy. How do you think that translates into your ever day sales numbers?

Other Employee Reviews for Williams-Sonoma

  1. Helpful (1)

    "Really enjoyed my career at WS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Control Buyer in San Francisco, CA
    Current Employee - Control Buyer in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Williams-Sonoma full-time (More than 5 years)

    Pros

    Direct management, great people, mentoring, great product, ownership of your business even if you are at a planner level, fun work environment, consistent learning and training

    Cons

    Issues with senior leadership. It really depended on the org you were under, but it seemed that it was a much tougher world in merchandising versus inventory management


  2. "Daily/weekly sales results driven company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Montclair, NJ
    Current Employee - Sales Associate in Montclair, NJ
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Williams-Sonoma part-time (More than 3 years)

    Pros

    High volume location. Not located in mall-free standing.

    Cons

    Hours are inconsistent and cut back quite often

    Advice to Management

    Management team is run well in this location

There are newer employer reviews for Williams-Sonoma
There are newer employer reviews for Williams-Sonoma

See Most Recent

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