Williams-Sonoma - Not the Williams Sonoma i once knew | Glassdoor
There are newer employer reviews for Williams-Sonoma
There are newer employer reviews for Williams-Sonoma

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Helpful (4)

"Not the Williams Sonoma i once knew"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales Associate in Houston, TX
Current Employee - Sales Associate in Houston, TX
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I have been working at Williams-Sonoma part-time (More than 8 years)

Pros

generous employee discount for sales associates and lovely fellow associates

Cons

There is no chance for advancement, hours are minimal, more interested in pushing the credit card than actual customer service, we are expected to do more with fewer hours and fewer people - again hours have been cut to a few a week, only management gets full time hours with just fill in to help close. What good is the discount when you are only working two hours a week?

Advice to Management

Nurture your staff and treat them as valuable to your bottom line in creating a solid customer base.

Other Employee Reviews for Williams-Sonoma

  1. Helpful (1)

    "Great store staff but lacking organization from corporate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Farmington, CT
    Current Employee - Assistant Manager in Farmington, CT
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Williams-Sonoma full-time (More than a year)

    Pros

    Great staff with positive personalities and "go getting" attitudes

    Cons

    Poor communication within the distribution center.

    Advice to Management

    Communicate better with all members of the staff


  2. Helpful (3)

    "Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Liked the product line. Enjoyed my team. Enjoyed connecting with customers and building relationships. Liked the design aspect of the job.

    Cons

    Harsh environment created by upper leadership. So numbers focused that employees and customers get forgotten. Not enough payroll to meet expectations.

    Advice to Management

    Raise payroll or lower expectations. You already have high turnover in the field and it is going to increase as the job market gets better.

There are newer employer reviews for Williams-Sonoma
There are newer employer reviews for Williams-Sonoma

See Most Recent

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