Williams-Sonoma - Very fast paced | Glassdoor
There are newer employer reviews for Williams-Sonoma
There are newer employer reviews for Williams-Sonoma

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"Very fast paced"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Seasonal Sales Associate in Chandler, AZ
Former Employee - Seasonal Sales Associate in Chandler, AZ
Recommends
Positive Outlook
Approves of CEO

I worked at Williams-Sonoma part-time (More than a year)

Pros

The people I worked with were wonderful

Cons

Irregular hours that change or get cut altogether

Other Employee Reviews for Williams-Sonoma

  1. Helpful (2)

    "It was a slow-going nightmare."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Sales Associate in The Colony, TX
    Former Employee - Seasonal Sales Associate in The Colony, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Williams-Sonoma full-time (Less than a year)

    Pros

    Nice catalogs and product representation. You get to talk to loyal customers who have been spoiled by lax return policies.

    Cons

    Complaints about West Elm branch company's furniture and Pottery Barn horrendous quality and issues (backpacks), as well as, the unexplainable inventory supply and delivery setbacks with the vendors make for nightmare customer relations. One supervisor who seems to care does not make up for all others who will do anything just to make the customer shut up and don't back up the agents - at all. There was obvious favoritism and patronizing among the management to the detriment of seasonal employees with experience and ideas who are never nurtured or given positive feedback. Managers are taught how to CYA (cover their asses) in HR with any employee who is disgruntled due to their lack of management ability. They issue write-ups when they sense there may be a complaint by an FSA coming their way. There are all sorts of violations for uses of discriminatory language in their trainings - that went unaddressed - and misinformation in training to agents that is not consistent with practical application when actually on duty. It was appalling how insensitive management is to seasonal employees needs. I have never seen so many employees this dissatisfied so soon after training as in this company.

    Advice to Management

    Get management and cultural diversity training so you won't get sued someday and affect everyone at WS.


  2. "Good Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Sourcing Coordinator in San Francisco, CA
    Former Employee - Sourcing Coordinator in San Francisco, CA
    Recommends
    Approves of CEO

    I worked at Williams-Sonoma full-time (More than a year)

    Pros

    Great company for young professionals

    Cons

    Not exactly a family friendly company

There are newer employer reviews for Williams-Sonoma
There are newer employer reviews for Williams-Sonoma

See Most Recent

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