Williams-Sonoma - Such a shame, really disappointed and let down. | Glassdoor
There are newer employer reviews for Williams-Sonoma
There are newer employer reviews for Williams-Sonoma

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Helpful (4)

"Such a shame, really disappointed and let down."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Manager
Former Employee - Manager
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I worked at Williams-Sonoma full-time (Less than a year)

Pros

The people, and discount..had a great final day of use and stocked the home.

Cons

Limited training/exposure within the company to develop essential networks for growth; incapable leaders and poor work conditions; lack of inclusion throughout brand. So much potential but there is a breakdown of defining the culture as one WSI. Employees didn't understand this was the parent company. Never mind the employees also didn't know about the Open Door Policy.

Advice to Management

Lose the snooty attitudes and introduce yourselves to the teams whose stores you visit. How much it would mean to employees for the CEO to acknowledge the folks within arms length. Also invest in ways to prepare and grow the company with the vision of 10 years from now and how sales folks will retain the present/next generation of consumers. Where is your recycling effort? (Ie: design a cool universal WSI reusable tote for customers to purchase on the go). Create a more exclusive rewards credit program...I want to use my reward certificates whenever I want or at least not lose the full value if My current purchase is less that the certificate. With the high APR, this is essential since customers work hard to earn those. Take care of the customer and they will never leave you. Invest in an updated POS system with purged sku system. The ROI means shorter lines, happier customers, de-stressed employees and drumroll...... more volume rung and fewer customer walk outs! Not to mention repeat business for a seamless experience. What future development do you offer employees seeking a career and not just a job?
The list goes on.....

Other Employee Reviews for Williams-Sonoma

  1. Helpful (2)

    "PA III"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Williams-Sonoma full-time

    Pros

    work and personal life balance, supportive management and open environment.

    Cons

    Being in San Francisco sometime traffic becomes an issue. Office is at wonderful location so you might not feel like working.


  2. "Nice place, nice people, nice discount...not-so-nice hourly pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Casual Part-time Associate in Leesburg, VA
    Current Employee - Casual Part-time Associate in Leesburg, VA
    Recommends
    No opinion of CEO

    I have been working at Williams-Sonoma part-time (More than a year)

    Pros

    Nice working environment, great co-workers, and generally nice customers, not to mention a generous 40% discount, keep many an associate complacent.

    Cons

    A low hourly wage, practically invisible annual raises, and fewer scheduled hours than most would like, makes this a job only for those who don't really need to earn a living.

There are newer employer reviews for Williams-Sonoma
There are newer employer reviews for Williams-Sonoma

See Most Recent

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