Windstream - Interesting and frustrating. | Glassdoor
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There are newer employer reviews for Windstream

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Helpful (2)

"Interesting and frustrating."

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Account Manager in Philadelphia, PA
Current Employee - Account Manager in Philadelphia, PA
No opinion of CEO

Pros

Good people in my office. Mid management in my office is flexible With time off.

Cons

Mid management are all yes men/woman. No real leadership. Concerns and ideas aren't taken seriously.

Advice to Management

Listen to the people on the front lines. Tell People when they aren't doing a good job. Tell people if they are management material or not, and if so put them on a career path.

Other Employee Reviews for Windstream

  1. Helpful (2)

    "What you are told about the job and what it actually is are two very different things."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Charlotte, NC
    Current Employee - Inside Sales Representative in Charlotte, NC
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Smaller more family oriented environment compared with other phone companies.

    Cons

    Commission for my position is close to unobtainable given the call volume of new customers.

    Advice to Management

    Internally: Positive reinforcement would be much more effective than threatening a "write-up" in every situation. Externally: The new Merge bundle isn't practical for the company's client base. Windstream customers are mostly in rural areas and typically aren't familiar with new technology. So when they see the advertisements for Merge they think it's a cable service rather than an internet streaming device. When they call in to inquire they seem both confused and disappointed by the time they hang-up.


  2. Helpful (1)

    "The company I worked for prior to Windstream purchase was wonderful, Windstream definitely not."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineering Specialist Provisioning II in Evansville, IN
    Former Employee - Engineering Specialist Provisioning II in Evansville, IN
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Tuition reimbursement
    Laptops
    Great people to work with locally.
    Local management led by example
    Locally great flow of information when available from corporate
    Growing too rapidly leading to integration problems and employee morale issues.

    Cons

    Health benefits including, medical, vision, and dental were fairly priced.
    A publicly traded company so you can own a piece of it.
    Many different job openings in different locations throughout the US.

    Advice to Management

    Slow down. The rate at which you're acquiring companies lends itself to growing issues which can include lower employee morale.
    Try to save employees because they are a wealth of information instead of trying to centralize everything. If someone is already doing a job and has been successful then consider leaving them in the position or ask for their help in making the company better. The purchased companies feel like failures.

There are newer employer reviews for Windstream
There are newer employer reviews for Windstream

See Most Recent

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