Windstream - Its all about the numbers not about people | Glassdoor
There are newer employer reviews for Windstream
There are newer employer reviews for Windstream

See Most Recent

"Its all about the numbers not about people"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Senior Account Manager in Irvine, CA
Current Employee - Senior Account Manager in Irvine, CA
Doesn't Recommend
Negative Outlook
No opinion of CEO

I have been working at Windstream full-time (More than 5 years)

Pros

WIndstream has the resources to provide a full suite of telecom services to enterprise customers.

Cons

Windstream is moving to fast in its acquisitions and its main focus is on assimilating the companies they acquire rather than gaining knowledge and taking the time to see why those companies were successful and marketable in the first place.

Advice to Management

Take care of your employees. Reimburse them correctly for their phones as they use them 24/7 servicing your customers and reimburse their mileage appropriately as they are driving miles to meet with and retain your customers. Get them good health care instead of the mess they have now.

Other Employee Reviews for Windstream

  1. Helpful (1)

    "East Bay Area has big upside! Recent local changes improving moral."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Account Executive in Walnut Creek, CA
    Current Employee - Account Executive in Walnut Creek, CA

    I have been working at Windstream full-time (More than a year)

    Pros

    Relevant solutions. Management support is strong in Walnut Creek. Disgruntled underperforming employees have been cleared out and remaining team is gelling. It's a fun place to work. The product is very strong and pricing is very competitive. The best telecom around IMHO. Salary is very competitive as well. I have not been in any competitive sale situation without feeling that Windstream has the better product and support. Although not everybody has heard of Windstream, the company has a very strong reputation for those 'in the know'. Ranks tops nationally in customer satisfaction and service. Lots of upward mobility potential.

    Cons

    No effective CRM for sales. Implementation process has been a challenge, but is improving. Overcoming the legacy left by the previous regime can be a challenge since the local reputation was tarnished.

    Advice to Management

    You have a great product and finally have great people. Hire more solid individuals and take care of them. Make CRM a priority.


  2. Helpful (1)

    "The absolute most miserable job I had ever had!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Kansas City, MO
    Former Employee - Account Executive in Kansas City, MO
    Doesn't Recommend
    Neutral Outlook

    I worked at Windstream full-time (More than a year)

    Pros

    Training is excellent. Pay is good.

    Cons

    Micromanaging. High end telemarketing - never worked in a sales environment like this before. Mgmt did not care if co-workers stole accounts you were working on. Extreme backstabbing

There are newer employer reviews for Windstream
There are newer employer reviews for Windstream

See Most Recent

Work at Windstream? Share Your Experiences

Windstream
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or