Windstream - Has redefined its business with strategic acquisitions but working to improve the execution of its vision | Glassdoor
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Helpful (2)

"Has redefined its business with strategic acquisitions but working to improve the execution of its vision"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Manager in Little Rock, AR
Current Employee - Manager in Little Rock, AR
Recommends
Positive Outlook
Approves of CEO

I have been working at Windstream full-time (More than 5 years)

Pros

competes well in market place compared to industry peers on price and product offerings.
Has proven willing to change management and is desperately trying to improve quality issues
Working to redefine its corporate culture. Technology company run by accountants so very focused on balance sheet

Cons

Fragmented organizational structure with lots of silos
Has suffered some quality issues from growing by acquisition very quickly
Technology company tun by accountants so very focused on balance sheet, cuts both ways

Advice to Management

Listen to input from front-line employees and create a leadership program

Other Employee Reviews for Windstream

  1. Helpful (1)

    "Solid Company, Management Overpromises and Underdelivers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at Windstream full-time

    Pros

    Good Compensation, Flexibility, and job opportunities across the nation for advancement.

    Cons

    For a communications company the communication between departments isn't good. Management promises the world and rarely delivers.

    Advice to Management

    Be honest and do what you say, don't just keep having meetings promising the world every 3 months.


  2. Helpful (2)

    "The stress and instability just aren't worth it."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Manager in Cleveland, OH
    Current Employee - Senior Account Manager in Cleveland, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Windstream full-time (More than 5 years)

    Pros

    Co-workers are nice and just as miserable as myself. We have a close bond because of the sad, ridiculous things we all go through here.

    Cons

    Unobtainable quota. Trickle down micro-management (from Senior level). A constant decrease in commissionable products / services. A constant increase in workload because of job / budget cuts. A constant decrease in ancillary reimbursements (no more cell phones, gas reimbursement now maxed at certain amount, company travel / expenses now must be pre-approved and rarely are, etc). Back office support now non-existent (eliminated office / sales coordinators & secretaries). The list goes on and on. As a very succsesful sales professional, this is by far the hardest company I've ever worked for to be successful.

    Advice to Management

    Senior management / C Level: Please cut the dividend. It's very obvious to everyone on the ground level that we're paying the price to maintain our dividend. Cutting our commissions, eliminating bonuses, support jobs and sales tools only drives away good sales talent. We all know that management is cutting corners everywhere they can to maintain free cash flow but at some point we need to realize that it's hurting the company from an operational standpoint. Our customer service is now horrible, our good sales people have left for more lucrative opportunities, our local sales management are now nothing more than sacrifical lambs because of unrealistic quotas. It's time to save face, cut the dividend to free up cash flow and reinvest it in our people and network. Stop putting everyone through hell just to pay a buck every year on the stock. Start making working here fun again.


There are newer employer reviews for Windstream
There are newer employer reviews for Windstream

See Most Recent

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