Wine Rack - rewarding in terms of money, wasteful in terms of a career | Glassdoor
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There are newer employer reviews for Wine Rack

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Helpful (5)

"rewarding in terms of money, wasteful in terms of a career"

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  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Wine Merchant in Thornhill, ON (Canada)
Former Employee - Wine Merchant in Thornhill, ON (Canada)
Doesn't Recommend

Pros

free wine
good hours
flexible hours
easy job

Cons

boring job
frequent alcohol buying customers
management is never there (depends on the location)

Advice to Management

even though its a minimum wage job, try to respect and listen to employees because they are the ones who interact the most with the customers and they know what the market wants!

Other Employee Reviews for Wine Rack

  1. "A hopeful Cafe"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Poplar Bluff, MO
    Current Employee - Anonymous Employee in Poplar Bluff, MO
    Recommends
    Neutral Outlook

    I have been working at Wine Rack full-time (More than 3 years)

    Pros

    It a small "everyone knows your name" sort of upscale cafe. There is a low turn over rate. There is a great community atmosphere and staff.

    Cons

    It is a very small privately-owned LLC. There are no benefits, or bonus.


  2. Helpful (2)

    "Stay Away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Wine Merchant in Ontario, CA
    Former Employee - Wine Merchant in Ontario, CA
    Doesn't Recommend

    Pros

    The free wine is a bonus you'll need it if you work here. Met some nice people. You don't have to think too hard to do this job.

    Cons

    It is very part- time (10-25 hrs/ week) but management expects you to be available 24/7 and gets upset when you aren't. The pay is terrible and raises are a joke/ non-existent.

    They staff to the bare minimum which means you are alone for usually at least 5 hours at a time. Schedule you so that you can't take a break (even stretches that are longer than 5 hours). I have gone 6+ hours without being allowed to sit down.

    You must follow a robotic script that leaves no room for real customer interaction otherwise you don't get 100% on the dreaded mystery shop. Mystery shoppers are generally stupid and make stupid comments that really don't reflect the customer service.

    The company uses low brow/ humiliating sales tactics like the "grape suit" and sign holding. Very demeaning and cheapens Ontario wine image.

    The company really doesn't care about it's employees (both hourly and management) they just want to squeeze everything they can out of you for the least amount of money possible so they can post better quarterly reports to their investors.

    Advice to Management

    Be Flexible. Pay a real wage. Don't expect someone to be available all the time when they are making $6-12,000 a year. Don't force demeaning sales tactics that DON'T WORK on employees making minimum wage.

There are newer employer reviews for Wine Rack
There are newer employer reviews for Wine Rack

See Most Recent

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