Worldpay - Great product and support but no residuals | Glassdoor
There are newer employer reviews for Worldpay
There are newer employer reviews for Worldpay

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"Great product and support but no residuals"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Account Executive in Dallas, TX
Current Employee - Account Executive in Dallas, TX
Doesn't Recommend
Negative Outlook

I have been working at Worldpay full-time (More than 3 years)

Pros

WorldPay has recently added great products and support tools from a secure mobile unit and terminal to a donation program.

Cons

If have a bad month, pay falls to below living. Cold calling is the way of life in markets where there is saturation and companies willing to say anything to get a sale.

Advice to Management

Do not with hold residual income at any time.

Other Employee Reviews for Worldpay

  1. Helpful (5)

    "Don't do it, just say no"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior IT Manager in Atlanta, GA
    Former Employee - Senior IT Manager in Atlanta, GA
    Doesn't Recommend
    Negative Outlook

    I worked at Worldpay full-time (More than 5 years)

    Pros

    Most of the front-line working people are incredibly kind and very knowledgeable. Many of them have been at this company for years and years and know just about everything there is to know about the credit card processing industry. Most of these people will literally give you the shirt off of their back. This would be a good place to get started in the processing industry and then move on to a place where you are appreciated.

    Cons

    It is not just a little ironic that Bain is listed by glassdoor.com as one of the best places to work. Since buying WorldPay (formerly Lynk, RBS WorldPay), Bain has been stripping and under-investing in this company. So, if you are in software development, expect to be working with (read: maintaining) 15+ year old software. On the personnel side, Bain has also been stripping out many of the hard-fought perks, like generous PTO and tuition reimbursement. There is no training at this company, no employee orientation, so you are thrown straight into the fire. For new hires, many of your peers are too busy to help you learn anything, so you must be a quick-study and very resourceful… and that’s just to keep your head above water. Most of the top management are paid bonuses to save money, so expect understaffing to be rampant and raises just about nonexistent. There is much infighting among the c-level management. Favoritism is standard. This company has never been particularly well-run or stable, but now that Bain is shopping them around for sale (see article in the WSJ), it is every man for himself. It is a toxic environment and it isn’t getting better. If you must work here, develop a thick skin and a mercenary attitude.


  2. Helpful (1)

    "eCommerce Global Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Atlanta, GA
    Current Employee - Account Executive in Atlanta, GA
    Doesn't Recommend
    Positive Outlook

    I have been working at Worldpay full-time (More than a year)

    Pros

    The process both domestic and international volumes.

    Cons

    Very little training and poor communication.

    Advice to Management

    More communication and better flow of information from the top down

There are newer employer reviews for Worldpay
There are newer employer reviews for Worldpay

See Most Recent

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