Worldwide Refinishing Systems - Lots of promises unfulfilled | Glassdoor
There are newer employer reviews for Worldwide Refinishing Systems
There are newer employer reviews for Worldwide Refinishing Systems

See Most Recent

Helpful (2)

"Lots of promises unfulfilled"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

Pros

Always has forward looking projects going and future improvements planned. Marketing material is somewhat generric but better than competitors have.

Cons

Future improvements don't arrive soon enough to make a difference and seem to lag the competition.
Weekely francshise fee too high.

Advice to Management

Need to utilize technology more to stay ahead of competition. Establish a standardized database of uniform costs to better complete estimates.

Other Employee Reviews for Worldwide Refinishing Systems

  1. "Designer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Designer in Minneapolis, MN
    Former Employee - Designer in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook

    I worked at Worldwide Refinishing Systems full-time (Less than a year)

    Pros

    Flexible schedule with family.
    Project manager is a gem and will take care of issues on site.
    Clients are nice once you have them.
    Pretty Friendly at first
    Great reputation of work ethic on the carpentry side
    Benefits are available if needed
    Good location close to a lot of fun shops and food
    Close to minneapolis
    Easy access to office
    Easy parking
    Office with a door
    Your own entry key to gain access when needed
    Super detailed on jobs
    Great contracts for clients
    Very quiet work environment to get work done
    Sometimes buy lunch
    Great referral clients from past jobs
    This is franchise and they have particular rules

    Cons

    Office can be dark no natural light
    Abrasive personalities with temperamental attitude
    Controlling and judgmental
    Can be quite a Negative environment
    Not friendly to walk in potential clients
    Not friendly to reps that stop in
    Dysfunctional relationships
    Constant complaining about other vendors, and how some clients are terrible or have to get things into their thick skulls (favored line)
    Go into employees computers and check emails/invasion of privacy
    Arguing going on behind closed doors often
    Inflating the truth about the business and how busy they were when starting
    Talks about bills and credit in the open office, makes the employees worry about getting paid
    Low hourly wage for the first 6 months and then 100% commission
    Tell you your commission on larger jobs will be split into thirds with the them\owners, even though they already make a profit off the entire job and you are 100% commissions
    Older sales techniques to what a client can get for their budget
    Argue with clients and tell them what they want
    Selling is a lot of fluff about the company not to much interest in the client
    Bosses telling you they need to pay their employees and they can't do that unless you sell, and there is nothing to sell and no good leads.
    Slow to gain good qualified leads with a good potential project or budget
    A lot of small jobs with smaller commissions
    Discipline you like children because of controlled environment. Example-when you need to talk or ask a question, or when you are basically getting out of your desk to stretch they make sure you aren't "yapping" as they call it. So don't take a much needed break.
    Want you to choose certain vendors over others
    Must go thru a lot of potential sales leads to get to 1-2 qualified people
    Question why you picked certain materials on jobs and if you really think it goes together and how they would do this and that instead
    No trust that you are doing your job
    Lost 2 large projects and other clients due to over bearing personality issues and clients not wanting to deal with us because of that
    Lost employees due to over bearing personality or non friendly attitude
    Outdated sign outside /lighting
    Building inside needs to be cleaned up hallways painted
    Outdated portfolio books and pictures
    Technology lacking for presentations to clients
    Computer graphic card always crashing for drawing program. Therefore having to use older versions.
    Showroom may need some updated materials or more trend setting displays.
    Small office you can hear everything including but not limited to a horrible habit of throat hacking up a lugie. This is not just a one time occurrence, it's a habitual habit and can make a person get a upset stomach.

    Advice to Management

    Keep out of your employees computers. Have a little trust for the people you hire. Let go of the control and let someone else have an opinion.
    Try to be happier and not complain about everything, and everyone. Be friendlier to potential reps, vendors and client walk ins

    Update the sign outside. Update the website, get some sort of social media platform. Combine the showroom and office. First impressions are everything and when you walk in.
    The front area doesn't give the great first impression of what the company is capable of.


  2. Helpful (1)

    "Letting out the truth about how sub-contractors are treated when working for a Stafford home remodeler is long overdue."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Designer in Stafford, TX
    Former Contractor - Designer in Stafford, TX
    Doesn't Recommend
    Negative Outlook

    I worked at Worldwide Refinishing Systems as a contractor (More than a year)

    Pros

    The owner of DreamMaker Bath & Kitchen in Stafford, Texas lets you work your own hours. Only independent sub-contractors work there. The showroom can be used to guide home owners through the finish selection process. Read the "Cons" to see why this is not a very good "Pro".

    Cons

    Having worked side by side to the owner of DreamMaker Bath & Kitchen of Stafford for a year has shed a new meaning to the term "help" to me. Help is there, but at a cost to your own profit on a remodeling job.
    The owner helps his designers "reel" in customers by telling homeowners things they want to hear. Including but not limited to how quickly a remodel job can be done. The designers are then left to: prepare the bid, complete the design, prepare the job proposal, get the contract signed, collect all payments, procure all materials, and conduct on-going site management. I've even had to find subs to do work on an "as needed" basis (without payment for my services). The pressure is so high to get a signed contract (it being the only way to get paid), the company owner will occasionally step in to help keep a customer from "walking" out before they sign a contract.
    Anything that goes wrong is never the company owner's fault. The owner pays only rock bottom fees for labor. If not possible, guess who takes the hit? You guessed it, the designer (I cannot speak for his subs, but....). Any job that goes over budget is always taken out of the designer's final pay. This makes the company's commission structure a false representation of a decent paying job. It also leaves the designer "sticking her own neck out" with a chance of failure, not the remodeling company.
    The "reel-in" process begins with a mandatory contract designers must sign. If a job's final adjusted gross profit margin drops below a certain percentage (a very high percentage for industry standards), the designer gets zero dollars for completing the job (I know this isn't fair, what I would like to know is if it's legal). However, the designer's work load is not relieved, keeping a very busy schedule to assure the current job gets done right leaves little time to secure new jobs. This redefines an "honest day's pay for an honest day's work". Yet the "designer" does ALL the work w/ little help from the company owner. If too much "help" is requested, the owner takes part of the designer's commission to pay himself; nowhere in the designer's contract is this written (there is PLENTY built into the spreadsheet for this). Because the designer is responsible for ordering ALL finish materials (nails and equipment are supplied by general sub-contractors), it seems to me there should be a "check point" to rely on accuracy, but there is none. When extra materials are ordered, the profit margin drops affecting the designer's final commission to a point of no commission at all. No hourly pay either.
    Because the showroom is not always staffed, a scheduled material delivery might not get delivered. Thus, delaying the remodel job even more.
    All labor subs hired work for other companies, and are therefore not reliable to get your remodel job completed in the timely manner. When the home owner gets mad at the designer for their remodel taking too long to complete, the company owner steps in as the "hero" to smooth things out. Again, with a cost to the designer!
    Working for DreamMaker Bath & Kitchen (aka Four Points Construction) has been the worst job of my entire career.

    Advice to Management

    Run away from this company and do not look back!

There are newer employer reviews for Worldwide Refinishing Systems
There are newer employer reviews for Worldwide Refinishing Systems

See Most Recent

Work at Worldwide Refinishing Systems? Share Your Experiences

Worldwide Refinishing Systems
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or