Wyndham Worldwide - Great place to work | Glassdoor
There are newer employer reviews for Wyndham Worldwide
There are newer employer reviews for Wyndham Worldwide

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"Great place to work"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee
Recommends
Approves of CEO

I have been working at Wyndham Worldwide (More than 10 years)

Pros

Great benefits. Strives to ensure it is responsive to feed back from employees.

Cons

Some departments are not as plugged into the organizations commitment to be an employer of choice.

Other Employee Reviews for Wyndham Worldwide

  1. "Wyndham Vacation Ownership-Call Center-Worth Checking Out"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vacation Planning Counselor
    Former Employee - Vacation Planning Counselor
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Wyndham Worldwide full-time

    Pros

    Great benefits, facilities and training, compared to other places I've worked.
    Their 'Deliver On The Promise' motto is alive and well, thereby creating a great working atmosphere. I enjoyed going to work, because everyone was friendly, supportive and encouraging. I give them an A+++ for that.
    Strong desire for employees to succeed and grow. LOTS of promoting from within.
    Very capable Management/Supervisors. My Supervisor was THE best ever, always there to help!
    Genuinely appreciate employee honesty and feedback as it pertains to their job or work environment.

    Cons

    Typical Call Center environment with never-ending monitoring of your time...in SECONDS.
    The feeling that you've never 'made it' in terms of job performance. Something is ALWAYS not high enough or low enough.
    Outdated equipment.
    Outdated system programs/software. (They are working to improve things)
    Inconsistency in procedures; Too many variables makes performing tasks too time consuming and confusing.
    Short lunch hour; 30 minutes is too short, especially if the calls are rough.

    Advice to Management

    Stay tuned in to employees and provide the assistance they need in the beginning to ensure they can perform to the best of their ability. Don't just put out fires when it's too late.

    Provide input to Upper Management for areas that need improving to ensure the 'job' isn't getting in the way of your Counselors' ability to 'Deliver On The Promise'.

    Streamline procedures and take out the need for so many steps to accomplish the most common tasks.


  2. "Great experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Elite Service Specialist in Coconut Creek, FL
    Former Employee - Elite Service Specialist in Coconut Creek, FL
    No opinion of CEO

    I worked at Wyndham Worldwide full-time (More than 10 years)

    Pros

    Learned a lot of customer service skills within the industry

    Cons

    Rotating shifts every quarter not bad because my seniority

    Advice to Management

    Good team

There are newer employer reviews for Wyndham Worldwide
There are newer employer reviews for Wyndham Worldwide

See Most Recent

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