XO Communications - Captains of Choas | Glassdoor
There are newer employer reviews for XO Communications
There are newer employer reviews for XO Communications

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Helpful (10)

"Captains of Choas"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Software Engineer in Dallas, TX
Current Employee - Software Engineer in Dallas, TX
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I have been working at XO Communications full-time (More than 3 years)

Pros

First of all, I'd say that the people I work with are fantastic. My Manager is great too. We have another New CEO, maybe he can change things

Cons

All management above my immediate manager pretty much clueless. They've always done things one way and don't want to change. There are no processes, each job task you have to figure out how to do yourself because no one has done it before or has documented what to do. Everything is done by endless conference calls, emails and on spreadsheets, The tools needed to do your job are non-existent. If you need a tool to do something, you have to develop it yourself. Upper management keeps cutting back on workforce so you'll do the job of two people and everything has to be done yesterday, So you'll get very little "work" done. Very frustrating place to work

Advice to Management

XO is constantly hiring Sales people and laying off support personnel. Soon you'll need to train the Salesmen to install equipment and turn up circuits, because their won't be any techs or engineers left to do it. Quit destroying your foundation just for a few months of short term revenue growth. It will blow up in your face eventually

Other Employee Reviews for XO Communications

  1. Helpful (3)

    "Satisfied career growth experience!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Henderson, NV
    Former Employee - Anonymous Employee in Henderson, NV
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at XO Communications full-time (More than 10 years)

    Pros

    XO Communications is a leader in the Telecommunication industry.

    Cons

    Excessive Management turn over. New team brings in their idea's completely changing the trajectory the company was striving for. Over and over and over.

    Advice to Management

    Work to ensure current Top Management team and their plan stays in place for longer than 2 years


  2. Helpful (2)

    "Excellent place to learn and grow, hard to stay focused in chaotic environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Engineer in Plano, TX
    Former Employee - Network Engineer in Plano, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at XO Communications full-time (More than 5 years)

    Pros

    Great network. Great people that want to solve problems. Good technical and mid-level managers that want to help people learn and grow. In most markets, the hands on operations folks are extremely dedicated and smart.

    If you want to work hard, learn, and create solutions, XO will support your efforts. On the other hand, there are traditional positions at XO that are very stable and some people with the right backgrounds can coast along for 15+ years. As with anything, what you get is commensurate with what you put in.

    Cons

    Frequent re-organizations. Too many types of technologies, too many vendors, and projects. Insecurity about future plans from an ownership and high level management perspective. Layoffs are not that nice either... I have not seen XO doing very much hiring in the past 2 years.

    Advice to Management

    Praise the successful network implementations where day in and day out XO has made equipment function for it's customers. Be more careful about major implementations that are not working. Make bridges between the technical, sales/sales engineering, and activations groups.

There are newer employer reviews for XO Communications
There are newer employer reviews for XO Communications

See Most Recent

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