Xcel Energy - Company lacks strategy to cultivate, promote and retain top talent | Glassdoor
There are newer employer reviews for Xcel Energy
There are newer employer reviews for Xcel Energy

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"Company lacks strategy to cultivate, promote and retain top talent"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Supply Chain Analyst in Minneapolis, MN
Former Employee - Supply Chain Analyst in Minneapolis, MN
No opinion of CEO

Pros

Good benefits package
committed to environmental programs

Cons

-poor career pathing
-no aim for high performance

Advice to Management

High more talented entry level employees to train and replace aging workforce

Other Employee Reviews for Xcel Energy

  1. Helpful (1)

    "Extremely Hard Job for Extremely low pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Roseville, MN
    Current Employee - Customer Service Representative in Roseville, MN
    Doesn't Recommend
    Disapproves of CEO

    Pros

    I was excited and proud to have been hired by a company I thought was good to it's employees.
    The location was easy to get to and parking was not a problem

    Cons

    I was hired as a "Temporary Associate" which meant I had no benefits and told that after three months I would be able to "progress" to a benefited Associate, but after a year I never scored high enough to qualify for progression.
    There is a 7 week training and it is not enough time to train you about all the possible aspects of the utility industry.
    People can be very rude and downright nasty about outages and paying their bills.
    Very stressful job and burnout is very common.
    I consistently received the highest customer ratings but it did not affect nor influence my opportunity to progress.

    Advice to Management

    Progressing from a temporary Customer Service Agent to a benefited position should be guaranteed after 6 months. There is a high turn over because the starting pay is too low and there are no benefits.


  2. "Great place to work - lots of challenges and oppotunities to stay challenged."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Denver, CO
    Current Employee - Administrative Assistant in Denver, CO
    Recommends
    No opinion of CEO

    Pros

    Diversity, training, education, pension plan, benefits and good mentors

    Cons

    The IPAD system - it's not fair to the employees. Never has been.

    Advice to Management

    Too many leaders, not enough employees. Need to balance that better.

There are newer employer reviews for Xcel Energy
There are newer employer reviews for Xcel Energy

See Most Recent

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