Xcel Energy - Regulated Utility | Glassdoor
There are newer employer reviews for Xcel Energy
There are newer employer reviews for Xcel Energy

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"Regulated Utility"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Director of Engineering in Denver, CO
Former Employee - Director of Engineering in Denver, CO
Disapproves of CEO

Pros

Significant time off to balance work and home

Cons

Bureaucratic tangle is impossible to avoid

Other Employee Reviews for Xcel Energy

  1. "Company lacks strategy to cultivate, promote and retain top talent"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supply Chain Analyst in Minneapolis, MN
    Former Employee - Supply Chain Analyst in Minneapolis, MN
    No opinion of CEO

    Pros

    Good benefits package
    committed to environmental programs

    Cons

    -poor career pathing
    -no aim for high performance

    Advice to Management

    High more talented entry level employees to train and replace aging workforce


  2. Helpful (1)

    "Extremely Hard Job for Extremely low pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Roseville, MN
    Current Employee - Customer Service Representative in Roseville, MN
    Doesn't Recommend
    Disapproves of CEO

    Pros

    I was excited and proud to have been hired by a company I thought was good to it's employees.
    The location was easy to get to and parking was not a problem

    Cons

    I was hired as a "Temporary Associate" which meant I had no benefits and told that after three months I would be able to "progress" to a benefited Associate, but after a year I never scored high enough to qualify for progression.
    There is a 7 week training and it is not enough time to train you about all the possible aspects of the utility industry.
    People can be very rude and downright nasty about outages and paying their bills.
    Very stressful job and burnout is very common.
    I consistently received the highest customer ratings but it did not affect nor influence my opportunity to progress.

    Advice to Management

    Progressing from a temporary Customer Service Agent to a benefited position should be guaranteed after 6 months. There is a high turn over because the starting pay is too low and there are no benefits.

There are newer employer reviews for Xcel Energy
There are newer employer reviews for Xcel Energy

See Most Recent

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