Xcel Energy - So far so good | Glassdoor
There are newer employer reviews for Xcel Energy
There are newer employer reviews for Xcel Energy

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"So far so good"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Representative in Eau Claire, WI
Current Employee - Customer Service Representative in Eau Claire, WI
Recommends
Positive Outlook
Approves of CEO

I have been working at Xcel Energy full-time (Less than a year)

Pros

very good place for advancement, really make you feel involved and important

Cons

call center has varying shifts, which sucks and makes planning vacations difficult. and they wont work around other work schedules at all, or any other schedules besides school.

Advice to Management

could really use more steady hours. would be nice to have a set schedule.

Other Employee Reviews for Xcel Energy

  1. "Excellent benefits, lower pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Internal Auditor in Minneapolis, MN
    Current Employee - Senior Internal Auditor in Minneapolis, MN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Xcel Energy full-time (More than 3 years)

    Pros

    High level of job security, defined benefit pension plan, good health care benefits, and good amount of vacation time per year.

    Cons

    Lower pay than similar careers in different industries. In the finance area, many groups work mandatory weekends at month/quarter/year end.


  2. Helpful (1)

    "If you are straight out of college or about to retire this is the place for you"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Denver, CO
    Current Employee - Anonymous Employee in Denver, CO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Xcel Energy full-time

    Pros

    Lots of vacation time, easy to move departments, pension, and stability (rarely have layoffs and hard to get fired).

    Cons

    Catastrophic insurance (single person's deductible is 3000K)-this is ok if you don't have a chronic condition or need insurance, forced to use a mail order pharmacy, no innovation-over half the company is over 50 years old and have been there their entire lives. They have never worked anywhere else. So their attitude is this is the way I have been doing it for 30 years and this is the way I will do it. There are a large amount of people over 65 yeras old. This is ok, except a majority of them do not like to use computers, so everything is on paper. Many of my counterparts just surf the web all day! If you liked to be challenged this is not the place for you. BUT it doesn't matter to the company, because it is paid by the public, whether they have overhead, duplicate jobs, or people who do not provide value. Also, you have to work with people who should be fired. Lower then average pay.

    Advice to Management

    Update your technology. This will improve your service to your customers (accurate billing) and the people who should retire will. There are too many people riding the gravy train waiting to retire.

There are newer employer reviews for Xcel Energy
There are newer employer reviews for Xcel Energy

See Most Recent

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