Xerox - Not employee focused in the least | Glassdoor
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There are newer employer reviews for Xerox

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"Not employee focused in the least"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Supprot in Cheshire, CT
Former Employee - Customer Supprot in Cheshire, CT
Doesn't Recommend
Disapproves of CEO

Pros

Co-workers were good people and worked hard. Management could have certainly used some vast improvement.

Cons

No employee focus. Raises were a joke, when they occurred. Even with above average reviews I got 1 2% increase in 3 years. Ridiculous.

They come up with some pretty creative ways of meeting stringent SLA's.

Advice to Management

Pay your employees that actually do work. Make sure you acknowledge when people do a good job. Then maybe SLA's will get met and you won't have to fire people and outsource the work to the Philippines which is only more detrimental to client services.

Other Employee Reviews for Xerox

  1. "Xerox bought ACS and that was a huge mistake"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Lansing, MI
    Former Employee - Senior Software Engineer in Lansing, MI
    Doesn't Recommend
    No opinion of CEO

    Pros

    Xerox has the capacity to be an excellent place to work at and their corporate governance is clear. They are a large diverse company

    Cons

    Working at ACS is a crippling experience. The management is not capable of growing their business outside of government assistance.

    Advice to Management

    Remove the old guard at ACS and bring in forward thinking leadership. The management currently in place is driving all their companies into the ground.


  2. "Pool of great, friendly talents to learn from."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Electrical Engineer in El Segundo, CA
    Former Employee - Senior Electrical Engineer in El Segundo, CA
    Recommends
    Disapproves of CEO

    Pros

    Working for a really good manager who back his employee.

    Cons

    Not given enough challenging tasks in the downsizing years.

    Advice to Management

    Please stop thinking how outsource help save cost, motivate your employee who you hired to do real work for you.

There are newer employer reviews for Xerox
There are newer employer reviews for Xerox

See Most Recent

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