Xerox - Xerox struggles with its transition from a box seller to a services seller and has an ineffective global structure. | Glassdoor
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"Xerox struggles with its transition from a box seller to a services seller and has an ineffective global structure."

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  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Principal in Detroit, MI
Former Employee - Principal in Detroit, MI
Approves of CEO

Pros

Solid technology, broad geographic coverage, decent internal tools, many training opportunities, reasonable benefits, some outstanding internal talent, pretty good strategy to migrate to a service delivery model.

Cons

Top heavy management, high cost structure, many silos, lack of integration of ACS into mainstream Xerox, declining global customer demand for print services, arms-length relationship with Fuji Xerox inhibits growth in Asia Pacific, global regional structure is outdated and ineffective.

Advice to Management

Clean house on upper management ranks, reduce cost structure, fully integrate ACS, reorganize regions into a structure that better matches the regional organization of global clients.

Other Employee Reviews for Xerox

  1. "Thankless. White males - not so good. Women and minorities very good"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Webster, NY
    Former Employee - Project Manager in Webster, NY
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Name recognition and global presence.

    Cons

    Political Good old minority club.Vice President in charge of Worldwide Engineering was a secretary to Ursala Burns. Not even an engineer!

    Advice to Management

    Evaluate people on actual performance not perceived performance.


  2. "Good first job, great sales training"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Executive in New York, NY
    Former Employee - Sales Executive in New York, NY
    Approves of CEO

    Pros

    Sales Training, name Recognition, Product

    Cons

    Cost, Corporate, GE Capital, Upper Management

    Advice to Management

    Dont steal from the dealer


There are newer employer reviews for Xerox
There are newer employer reviews for Xerox

See Most Recent

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